Scheduler- Hobbs Medical Clinic

Nor-Lea Hospital District • Hobbs, NM

298d

About The Position

The Scheduler at Hobbs Medical Clinic is responsible for performing registration and scheduling for patients. This includes obtaining and verifying patient information regarding Medicaid, Medicare, Sliding Scale, Workman's Compensation, and Private insurance. The role involves processing and filing admission records and acting as a liaison with patients, family members, or responsible parties. The Scheduler will also handle payment processing, accounting for and balancing daily cash, and performing other tasks as requested. The position requires answering multiple incoming calls with a positive and helpful attitude, contacting the provider's office for scheduling adjustments, and providing excellent customer service. The Scheduler will float to offsite clinics when needed and is expected to schedule appointments, obtain infectious disease screenings, and load and verify patient demographics information. Additionally, the role includes confirming appointments and contacting no-show patients for rescheduling.

Requirements

• High School graduate or equivalent.
• One year office/clinical experience in a medical setting preferred, or recent training in a similar field.
• Strong organizational skills.
• Computer skills.
• Excellent oral and written communication skills.
• Bilingual preferred.

Responsibilities

• Perform registration and scheduling for patients.
• Obtain and verify patient information regarding insurance.
• Process and file admission records.
• Act as a liaison with patients and family members.
• Handle payment processing and balance daily cash.
• Answer multiple incoming calls professionally.
• Contact providers for scheduling adjustments.
• Reschedule patients as needed.
• Sort and distribute mail.
• Provide excellent customer service.
• Float to offsite clinics when needed.
• Schedule appointments and obtain infectious disease screenings.
• Load and verify patient demographics information.
• Confirm next day appointments and contact no-show patients.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED