Scheduler - Heart & Vascular

McLaren Health Care • Michigan, ND

71d

About The Position

The position involves setting up exams, procedures, and tests for patients while handling customer service inquiries. The role ensures smooth operations by obtaining accurate and complete patient and insurance information.

Requirements

• High School Diploma or GED.

Nice To Haves

• Prior scheduling experience.
• Two years of experience, preferably in health care.

Responsibilities

• Deliver quality customer service by answering incoming phone calls or contacting patients by phone to determine appropriate exam/test/procedure and schedule patient appropriately.
• Review screening form and obtain/verify patient and insurance information to ensure accuracy and completeness.
• Ensure best possible customer service by properly educating the patient on the exam/test/procedure preparation and answering related questions.
• Update patient record, including any notes necessary for the technologist, customer, or future reference.
• Follows site-specific protocols and keeps protocol documentation up-to-date to ensure compliance.

What This Job Offers

• Job Type: Full-time
• Industry: Hospitals
• Education Level: High school or GED