Scheduler, Emergency Department

Healthpartners • Hutchinson, MN

79d • $17

About The Position

Here is your chance to join our Emergency Department Patient Access team, and make a real impact on patients when they may need it most! This part-time, benefits eligible position will be scheduled 48 hours per two-week pay period, including every third weekend. Shift times for this role will be 6:00am - 6:00 pm. Pay for this position is $17.19/ hour.

Requirements

• Must be able to type accurately and have a working knowledge of fax machines, copy machines and computers.
• Ability to greet public in a pleasant voice, on the phone and in person, required.
• Must enjoy reception.
• Ability to work under pressure and at a fast pace, while keeping a positive attitude, required.

Nice To Haves

• Knowledge of Medical Terminology preferred.

Responsibilities

• Provides excellent customer service to all internal and external customers both on the phone and in person.
• Escorts patients to point of care.
• Schedules appointments per protocol.
• Takes messages from patients as appropriate.
• Registers patients includes validating guarantor, demographic and insurance information.
• Collect copay as appropriate.
• Works on work queues.
• Receives, responds and assists with queries from patients and visitors.
• Verifies patient insurance eligibility.
• Completes and delivers all paperwork to appropriate service areas.
• Helps train new employees on service area specific work flows and helps identify additional training needs for leadership.
• Collects consents for common medical record, assignment of benefits and distributes privacy notice.
• Uses AIDET according to organizational training standards and expectations.
• Attends, contributes and listens during meetings and group discussions.
• Performs all other related duties as assigned.

What This Job Offers

• Job Type: Part-time
• Industry: Professional, Scientific, and Technical Services
• Education Level: No Education Listed