Scheduler - Corporate Call Center

Penn State Milton S. Hershey Medical Center-posted 2 months ago
Full-time
Hershey, PA
5,001-10,000 employees
Hospitals
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Provides high quality scheduling experience for the patients of Penn State Health. Deploys excellent customer service engagement skills by phone. Schedules accurately for all specialty area supported in Phone Access Group against scheduling guidelines.

  • High School Diploma or equivalent required.
  • Associate's Degree in Healthcare Administration or a related field preferred.
  • Prior Call Center, Healthcare IT, or Healthcare operational experience preferred.
  • Prior Ambulatory practice site experience preferred.
  • Strong customer service background preferred.
  • Medical, dental and vision with no waiting period.
  • Employee Wellness Programs and Fitness Discounts (University Fitness Center, Peloton).
  • Generous Paid Time Off, Personal Time, and Paid Parental Leave.
  • Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection.
  • Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program.
  • HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation.
  • Employee Exclusive Concierge Service for scheduling.
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