Scheduler 1 Scheduling Specialist Ophthalmology, Peabody

Beth Israel Lahey HealthPeabody, MA
1d$21 - $28Onsite

About The Position

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Scheduler 1 Scheduling Specialist Ophthalmology - great for someone with strong customer service focus and computer savvy. The positions are for Monday-Friday from 8am-5pm. Job Description: Job Summary: Coordinates the scheduling for patient procedures and services. The following statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities and skills required of this position.

Requirements

  • High School diploma or GED required.
  • 0-1 years related work experience required.
  • Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.

Responsibilities

  • Registers all new and established outpatients upon arrival, verifying, collecting co-payments, and updating required information where needed. Is responsible for collecting and data-entering information with high degree of accuracy.
  • Statuses all appointments at the time of check-in. Confirms that all appointments are statuses by the end of the business day to ensure that all appointments may have appropriate charges posted. Enters all future appointment requests and indicates patient preferences or exclusions for dates and/or times. Schedules multiple appointments in the proper sequence and within appropriate time frames.
  • Regularly rounds with patients in waiting areas and provides patients with status updates as they relate to appointment wait times and changes.
  • Monitors patient waiting areas for cleanliness and appearance.
  • Works collaboratively with the Access Center at LHMC to schedule patients and create access. Meets established department productivity standards.
  • Works on the scheduling work queues and recall lists by calling patients to set up appointments.
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