Schedule Treatment Coordinator

Iowa Dental Associates•Knoxville, IA

About The Position

Scheduling & Treatment Coordinator Knoxville Dental Associates is a patient-focused dental practice dedicated to providing exceptional care in a welcoming and supportive environment. Our team is committed to creating positive experiences for every patient, from the moment they call to the completion of their treatment. We are seeking an organized, friendly, and motivated Scheduling & Treatment Coordinator to join our team. This role is essential in helping patients schedule their care, understand recommended treatment, and feel supported throughout their dental journey. The ideal candidate is a strong communicator, enjoys working with people, and thrives in a fast-paced, team-oriented environment.

Requirements

Strong interpersonal and communication skills
Ability to multitask and stay organized in a busy environment
Comfortable discussing treatment plans with patients
Professional, dependable, and team-oriented attitude

Nice To Haves

Previous dental front office experience preferred
Familiarity with dental practice management software is a plus

Responsibilities

Schedule patient appointments efficiently and accurately
Coordinate treatment plans with providers and patients
Communicate treatment recommendations in a clear and supportive way
Assist patients with understanding next steps in their care
Manage appointment confirmations, recalls, and follow-ups
Maintain an organized schedule to support practice productivity
Work closely with the clinical and front office teams to ensure smooth patient flow
Provide excellent customer service and create a welcoming patient experience