Schedule Specialist

LHC GroupRichmond, IN
292d

About The Position

We are hiring a Schedule Specialist. At OMNI Home Care - Richmond, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve—it truly is all about helping people. We strive to offer benefits that reward the whole you!​

Requirements

  • High school education or equivalent.
  • Minimum one year of scheduling experience in health care setting using an online scheduling system is preferred.
  • Exceptional organizational, customer service, communication, and decision making skills required.
  • Working knowledge of state and federal regulations governing OASIS visits, supervisory, and reassessment visits.

Responsibilities

  • Managing patient referrals and visit schedules.
  • Utilizing an automated scheduling system to maintain a calendar of services for both episodic and per visit customers.
  • Processing workflow for requested scheduled, missed, rescheduled, reassigned, declined, and delivered visits.
  • Monitoring pending referrals daily and assigning licensed professional and case manager for all start of care visits.
  • Communicating daily with field staff regarding any visits unaddressed in late, pending, or incomplete status for resolution as appropriate.

Benefits

  • Employee wellness programs.
  • Flexibility for true work-life balance.
  • Holidays & paid time off.
  • Continuing education & career growth opportunities.
  • Company-wide support & resources to help you achieve your goals.
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