Schedule Specialist (Home Health)

UnitedHealth Group•Fairhope, AL

10d•$14 - $28

About The Position

Explore opportunities with Thomas Home Health, a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. Find a home for your career here. Join us and embrace a culture of Caring. Connecting. Growing together. As the Office Assistant you will assist leadership with routine clerical/office and computer related tasks to include but not limited to filing, scheduling, and data entry, including processing workflow tasks as assigned.

Requirements

Current driver's license, vehicle insurance, and access to a dependable vehicle or public transportation
Minimum one year of scheduling experience in health care setting using an online scheduling system is preferred.
Exceptional organizational, customer service, communication, and decision making skills required.
Working knowledge of state and federal regulations governing OASIS visits, supervisory, and reassessment visits.

Responsibilities

Utilizes an automated scheduling system to maintain a calendar of services for both episodic and per visit customers.
Processes workflow for requested scheduled, missed, rescheduled, reassigned, declined, and delivered visits.
Monitors pending referrals daily and assigns licensed professional and case manager for all start of care visits.
Communicates daily with field staff regarding any visits unaddressed in late, pending, or incomplete status for resolution as appropriate.