SCCM Server Administrator

Beyond20Fort Leonard Wood, MO
2d

About The Position

Beyond20 is seeking an experienced SCCM/Server Administrator supporting a DoD client. The program provides IT and AV support to a closed DoD network, including maintaining and operating the government IT to ensure continuity of service and provide upgrades as required to ensure system integrity and compliance with DoD regulations and standards. Support will be provided to day-to-day users of the network and systems. The SCCM/Server Administrator will manage Windows Server, group policy, active directory, etc. and have expertise on User account administration, and web server administration. A successful individual will have a strong customer service mindset and proven admin experience, and will be expected to exercise discretion and independent judgment with respect to matters of significance. The SCCM/Server Administrator will also be responsible for troubleshooting and resolving server-related tickets, documenting steps and resolutions in the tickets, and performing regular maintenance.

Requirements

  • High School Diploma or equivalent
  • 2+ years of experience as a System Admin or other tech support roles
  • Ability to read/write, climb ladders, stairs, lift up to 50lbs, and pass IT certification tests.
  • Must possess strong written and verbal communication skills
  • Security+ certification or higher
  • VMWARE VCP-DCV 7
  • MCSA (AZ104)

Nice To Haves

  • Prior experience supporting Army or DoD a plus
  • Experience with ActiveDirectory, SCCM, web admin, and tech troubleshooting is a plus.

Responsibilities

  • Perform server and desktop maintenance, administration, and repair
  • Responds and resolves server-related tickets within contractual SLAs.
  • Documents ticket work logs and resolutions in the Army Service Desk system
  • Provides excellent customer service and communicates effectively to customers
  • Provide application/Windows OS installation/configuration/patching data reporting (application install status, client health, ) leveraging Microsoft System Center Configuration Manager
  • Leads and plans upgrades, changes, or implementations for System Center Configuration Manager Components while following established change control procedures
  • Performs Risk Management Framwork (RMF) duties as needed
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