Scan coordinator
About The Position
Fresh Thyme Market is looking for individuals who desire to help people live better and healthier lives, serving as a trusted resource in communities by offering real, affordable food across the Midwest. The company aims to create an environment where shoppers can naturally and enjoyably find healthy, honest, and affordable products for their wellness journey. All team members are expected to execute daily job responsibilities, focus on sales and customer service, and maintain a positive, team-player attitude. The Scanning Coordinator specifically is responsible for maintaining price files, ensuring shelf tag accuracy, and managing signage for stores. This role involves overseeing item pricing, merchandise additions and deletions, assisting customers, and adhering to all procedural guidelines set by the Store Support Department.
Requirements
- High school diploma or equivalency degree.
- Must maintain the highest level of customer service at all times.
- Ability to adapt to the ever-changing high volume retail while working in a cross-functional team environment.
- Must have the capacity to take initiative when problems arise.
- Flexibility to adapt in a variety of situations.
- Must have advanced attention to detail with the capability to prioritize and meet deadlines.
- Excellent written communication and documentation skills.
- Excellent verbal communication and interpersonal skills for dealing cross functionally with peers and senior management.
- Must have knowledge with MS Office including Outlook, Word, and Excel.
- Ability to multitask and have excellent organizational skills is essential.
- Must be familiar with Health Department guidelines and regulations as they pertain to a grocery retail environment.
Nice To Haves
- 1 -2 years grocery retail experience in Store Support department processes and procedures.
- Previous experience in a natural foods industry.
Responsibilities
- Maintains all shelf tags for product items, replaces and updates as necessary.
- Activates price changes daily in the computer.
- Executes timely promotions ensuring that sale items are accurately tagged and information is coordinated with department managers.
- Informs Support Staff and Store Director concerning any scanning inaccuracies and errors.
- Works with customers to fulfill their needs, requests, and special orders.
- Responds to customer suggestions and complaints.
- Prepares and submits all required paperwork and reports.
- Assists with the upkeep of the cleanliness of the store by mopping, sweeping, etc.
- Other duties as assigned.
- Execute daily job responsibilities in addition to focusing on sales and customer service.
- Maintain a positive attitude and a willingness to be a team player.
- Assist customers as needed and maintain a friendly, energetic demeanor.
- Adhere to all procedural guidelines set by the Store Support Department.
Benefits
- Fresh Thyme Rewards
- Weekly pay
- Scheduling flexibility
- Paid parental leave
- Team member discount
- Career growth opportunities
- Competitive compensation
- Incentive programs
- Recognition programs
- Competitive pay that reflects market standards and ensures consistency within our organization.
- Comprehensive benefits package for our full-time team members that includes medical, dental, and life insurance
- Variety of programs designed to support our part-time members as well.
- 24/7 Employee Assistance Program
- 401(k) plan with an employer match.
- Work environment that promotes work-life balance, long-term health and financial security, and continuous professional development.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
