Scalehouse Specialist (Non-Standard Schedule)

Hillsborough County•Tampa, FL

16h

About The Position

This position is responsible for proper and efficient completion of vehicle weighing, determining the acceptability of waste for disposal, performing associated financial transactions, determining and directing customers to the proper disposal location, customer service and various related functions needed to maintain the overall operations of the scale house , transfer stations, landfill and waste – to – energy facilities. Hillsborough County Solid Waste Management Department is seeking a Scalehouse Specialist to work within Solid Waste scalehouses. The ideal candidate must have at least 3 years of cash handling experience and the ability to provide excellent customer service to the public. They must be flexible and able to travel to multiple sites within the County on short notice. The ideal candidate must be able to tolerate smells and loud noises. The candidate must be able to work non-standard hours to include holidays and weekends. This position is considered essential. The ideal candidate must be available to report to work in the event of a natural disaster.

Requirements

Graduation from high school or possession of a GED certificate; supplemented by business college or courses in business administration or related field; AND
One year of cashiering, general office or clerical experience, that includes customer service; AND
An equivalent combination of education, training and experience that would reasonably be expected to provide the job-related competencies noted above; AND
Possession of a valid Florida Driver’s License.
Knowledge of the services and functions of a refuse transfer station, scale house , landfill, and waste-to-energy facilities.
Knowledge of cash handling.
Knowledge of laws and rules governing procedures and policies encountered in government operations, specifically in solid waste management operations.
Some knowledge of occupational hazards and appropriate safety precautions.
Ability to make routine decisions in accordance with established policies and procedures; receive cash, record payments, calculate and give change with speed and accuracy.
Ability to communicate effectively orally and in writing.
Ability to use accounting software, tonnage tracking software, word processing, spreadsheets, and related applications.
Ability to establish and maintain effective working relationships with other employees and the general public.

Responsibilities

Scale house coverage at a solid waste disposal facility to include customer service and cashiering tasks that involve operating a computerized scale for determining weight of refuse, data entry into tonnage tracking software, collecting identification, assessing charges (if applicable) and receiving payment from commercial agencies.
Check to ensure that refuse is in compliance with operating rules and regulations.
Daily balancing of all cash receipts and account receivable for work shift.
Direct customers to appropriate locations to dispose of various waste items.
Provide information, assistance and service to the general public, employees, and others in person, by telephone, on questions regarding waste disposal processes.
Cash handling, balancing, and receipting duties, involving currency, credit cards, and checks.
Report any transaction or software related errors.
Manually writes scale tickets when the automated system is not functional.
Maintain logs daily including the safe, visitor/site entry, bank deposit ticket, and site deposit bag logs.
Conduct daily safety assessments in scale house , around scales and maintain unattended scale receipt paper.
Responsible for opening & closing of the scale house facility.
Performs other related duties as required.