Scale Operator

Rumpke Waste & Recycling•Chillicothe, OH

About The Position

The Scale Operator is responsible for accurately operating scales and related computer systems to record the weights of all incoming and outgoing vehicles. This role ensures that all load information is properly entered into the computerized system, verifies accuracy of records, and may also be responsible for collecting fees from customers. Shift: 7:30am - 4:00pm M-F

Requirements

Ability to work outdoors in varying weather conditions and walk frequently between customer locations (100–200 times per day, as required)
Ability to communicate clearly and professionally via radio, intercom, phone, and in-person interactions
Ability to manage a high volume of work in a professional, organized, and efficient manner
Ability to work both independently and collaboratively as part of a team
Strong problem-solving skills, including the ability to identify issues, make sound decisions, and resolve problems effectively
Ability to remain calm and professional under pressure while treating others with respect
Basic math skills to accurately calculate charges, process payments, make change, and reconcile daily receipts
Strong verbal and written communication skills with the ability to interact professionally with internal and external customers
Proficiency in data entry with strong attention to accuracy and detail
Legally eligible to work in the United States.
Valid driver’s license (if applicable).
Must successfully complete pre-employment testing.

Responsibilities

Operate scale equipment to weigh all incoming and outgoing vehicles and determine appropriate and accurate charges
Receive payment from customers, provide receipts, and document the full transaction and materials received into computer system
Professionally interact with customers and respond to inquiries providing information relating to proper procedures for facility
Balance daily receipts to ensure accurate record keeping and appropriate billing
Accept or reject load based on content to maintain acceptable material standards
Measure customer vehicles and/or trailers to accurately type customer ticket
Perform routine clerical duties including running and preparing reports, as necessary
Maintain all paperwork on the scales/facility
Support and/or fill in for other roles as needed
Work with inside and outside haulers to ensure that work orders and delivery receipts are printed and distributed for correct loads, along with a certificate of analysis based on location
Work with temp agencies to record accurate times for all outsourced labor as needed, based on location
Work with the trailer leasing company and schedule all preventive maintenance and damage of rental trailers as needed, based on location
Perform other duties as assigned