Scale Customer Success Manager
Redpanda Data•La Cañada Flintridge, CA
310d•$134,500 - $158,500
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About The Position
A Scale Customer Success Manager is responsible for developing and executing strategies to effectively manage and grow a large customer base at scale, leveraging data-driven insights and automated processes to ensure high customer satisfaction, retention, and expansion, while acting as a key advocate for customer needs within the organization; this role focuses on building scalable customer success programs that can efficiently support a large volume of customers across various segments, often utilizing technology and automation to streamline engagement and deliver consistent value.
