SCADA Systems Engineer

Verdun Oil Co-posted 8 months ago

Full-time • Mid Level

Houston, TX

101-250 employees

Oil and Gas Extraction

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The SCADA Systems Engineer position is designed to support business objectives through various specialty areas including Supervisory Control and Data Acquisition (SCADA), Telecom, Fiber Communication, Control Systems, Communication Systems, and third-party application support. The role involves acting as corporate support for all SCADA and Controls applications across departments, handling day-to-day administration, monitoring, and support of SCADA and control systems, ensuring proper installation and maintenance of data historians, and managing SCADA/Automation processes and reports. The engineer will also develop enterprise-level reporting for system analysis, maintain user access and security roles, oversee vendor resources, assist in software implementation, and provide technical direction for assigned applications.

Acts as corporate support for all SCADA and Controls applications across departments
Handles day to day administration, monitoring and support of the SCADA and control systems (data historians), devices and field communications infrastructure
Ensures proper installation, operation, maintenance and support of Verdun's Data Historians and associated hardware and software
Manages and maintains SCADA/Automation processes and reports
Develops and maintains enterprise level reporting for system analysis use
Sets up and maintains all user access and security role changes for the SCADA systems
Sets up and maintains DR (disaster recovery) processes for the control systems
Oversee vendor resources on projects
Assists in the implementation of new software/systems
Provide functional and/or technical direction/assistance for assigned applications
Monitor incoming service requests and incidents for assigned application(s)
Investigate and diagnose service requests or incidents per their priority/rank and identify the resolution and/or issue
Work directly with users to identify and resolve issues adversely impacting business processes
Define/develop technical solutions ensuring considerations for system stability, performance, and ongoing maintainability
Identify solution alternatives to address issues raised throughout service request or incident lifecycle
Utilize 3rd parties and vendor support as defined within existing support arrangements and escalate additional (billable) support to appropriate IT management for approval
Adheres to and champions the IT Governance programs (e.g., change management, communication, and release management)
Complete high-level designs and associated estimates to meet defined requirements
Monitor application backlog (service requests, incidents) and keep open items updated with current efforts
Maintain documentation (run books, technical design, build, deployment, install guides) and process standards in area of responsibility along with regular audits to validate accuracy
Develop documentation and provide training to users as appropriate
Define potential improvement changes to resolve errors, prevent the recurrence of problems or improve system maintainability and stability for assigned applications
Provide input to IT Project Management Office to support clear and concise requirements definition
Assist team members handling major incidents for assigned applications; identify the root cause and short- or long-term solutions
Informally mentor less experienced team members on an as needed basis
Prevent the replication of problems across multiple systems by sharing lessons learned and best practices with other team members and IT Management
Develops customer relationships by making efforts to listen and understand the customer; anticipating and providing solutions to customer needs; giving high priority to customer satisfaction

Bachelor's Degree in Computer Science, MIS, and/or equivalent work experience in a related field
Five (5) plus years of experience supporting SCADA applications and data historians
Five (5) plus years of experience in SCADA protocols and data communications
Three (3) plus years of experience with Windows Server and Client OS, TCP/IP networks and control networks (OT) security practices
Three (3) plus years of experience in application development or a programming language
Regular and reliable attendance

Experience with Weatherford Cygnet, Canary Labs, and historian & time series data
Strong written and verbal communication skills with an aptitude for problem solving
Must be able to independently resolve issues and efficiently self-direct work activities based on the ability to capture, organize, and analyze information
Experience delivering solutions that align with business strategies
Experience troubleshooting complicated issues across multiple systems and driving to solutions
Experience supporting resources performing user acceptance, regression and other required system tests, ensuring that system and/or related integration issues that arise are identified, researched and closed in a timely manner
Experience providing technical solutions to non-technical individuals
Demonstrated team building skills
Ability to deal with internal employees and external business contacts while conveying a positive, service-oriented attitude
Willingness to limited travel to company field locations as required

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