SCADA Support Engineer

Schweitzer Engineering Laboratories (SEL) • Pullman, WA

88d • $85,000 - $130,000

About The Position

The devices we make at SEL are embedded in the power grid. They prevent blackouts. They make outages safer and shorter in duration; they add cybersecurity, automation, and communication. They use cutting-edge technologies and operate at speeds that push other pieces of the grid to go faster. As a SCADA Support Engineer in Sales & Customer Service you’ll provide solutions and services that help our customers protect and control critical electrical infrastructure and power systems worldwide.

Requirements

• Have a Bachelor's degree in Electrical Engineering or equivalent.
• Have 3+ years of experience in power systems automation and communication.
• Have relevant experience with utility/industrial power systems, focusing on automation, communications, and control.
• Knowledge of SCADA fundamentals and protocols (DNP3, Modbus, SEL, IEC 61850, Ethernet/IP, OPC UA).
• Experience with RTUs, RTACs, IEDs, SEL Relays (3XX-8XX series).
• Familiarity with PLCs, HMIs.
• Understanding of Serial (EIA-232, EIA-485) and Ethernet (TCP/IP, UDP) communications.
• Experience with Firewalls, Security Gateways (SEL-362X).
• Knowledge of Terminal Servers (SEL-3610), Cellular Routers (SEL-3061 or equivalent), Managed Network Switches, SDN.
• Experience with IEC 61131-3 programming (Structured Text, Continuous Function Chart, Ladder Diagram).
• Troubleshooting with Wireshark.
• Desire to learn how the power system transmits and receives information between protective devices and the operational systems.
• Desire to be involved in the cutting-edge technology of communication technology and protocols.
• Enjoying solving complex problems and delighting customers.
• Strong communicator with excellent technical training, speaking, writing, and customer service skills.

Responsibilities

• Helping customers apply SEL products through visits, demonstrations, training courses and telephone contact.
• Maintaining and improving knowledge of power systems automation solutions and all related SEL products.
• Provide solutions to a wide variety of increasingly difficult problems and these solutions are imaginative, thorough, and practical.
• Participate and present at SEL marketing and sales activities, industry technical meetings, and conferences.
• Teach SEL University courses.
• Contributing to and reviewing white papers, application guides, industry journals, and technical papers.

Benefits

• Competitive pay.
• Superior benefits including top tier medical, prescription, dental, vision, life, and disability insurance.
• 10 paid holidays.
• Annual vacation accrual starting at 12 days.
• 9 paid sick days.
• Paid family and medical leave that covers 90% of your pay.
• Growth and development opportunities through STEM courses, apprenticeships, tuition assistance, and engineering development programs.
• Wellness, fertility, adoption, and flexible spending benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees