SBA Closing and Documentation Coordinator

RiverBank • Spokane, WA

1d

About The Position

At RiverBank, we’re more than a community bank—we’re a tight-knit team solving real business problems with heart, hustle, and a personal touch. This position is brand new to the bank in response to our fast-growing SBA lending program. This is a great opportunity to join the #1 SBA Lender in Spokane as noted in the Journal of Business 2026 Book of Lists.

This position is primarily responsible for the coordination of various loan processes, including the preparation of documentation, maintaining customer communication, and ensuring compliance with SBA Authorization and/or requirements. Must be proficient in current SBA SOPs. The incumbent provides the highest quality of service to customers.
This position is a critical component to the success of the SBA lending initiatives of the Bank and will work directly with the production staff to obtain necessary closing and doc prep data, will work with Loan Admin and SBA Underwriter to ensure complete loan packages are originated and closed within SBA program requirements.
This role focuses primarily on SBA processing, closing, and servicing.

Requirements

• At least 3-5 years’ experience in SBA loan processing and closing functions.
• Advanced knowledge of SBA SOP lending programs, policies, as well as general documentation requirements for SBA loans.
• Experience with Laser Pro for doc prep as well as forms needed based on SBA loan transaction.
• Knowledge of SBA systems (CAFS, E Tran, NAGGL, etc.)
• Strong organizational skills and demonstrated analytical/problem solving ability.
• Able to manage multiple priorities effectively in a fast-paced environment.
• Ability to read and comprehend instruction, directives, and multiple forms of business communications. Ability to write clear, concise and professional correspondence.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
• Ability to apply common sense understanding to carry out detailed but uninvolved written or verbal instructions.

Responsibilities

• Knowledge of Small Business Administration (SBA) Standard Operating Procedures.
• Reviews loan requests to ensure accurate documentation/information is being obtained in order to proceed with requests and requests additional info from borrower as needed.
• Understands and recognizes when exceptions to bank policy and procedures are present.
• Engages and/or reviews any 3rd party vendors and orders all UCC searches, flood determinations, title commitments, OFAC, etc., as required.
• Reviews and approves all title commitments, surveys, insurance, fuel supply agreements, UCC search for lien position and any other third-party documents as needed.
• Prepares SBA packaging forms
• Orders and reviews all 4506 transcripts.
• Creates loan file which will contain all documentation and create ticket that initiates underwriting process.
• Reviews and approves all required documentation received, i.e. purchase agreements, corporate documents, lease agreements, landlord subordinations, construction documentation, vehicle titles, etc. as required for the loan
• Completes CIP information for all borrowers, guarantors and grantors.
• Obtains appropriate insurance as needed.
• Reviews closing documents, ensures accuracy prior to signing and in compliance with regulatory requirements.
• Schedules and coordinates loan closings with borrower, seller, closing attorney, business broker, real estate broker, title, landlord, etc. depending on deal structure.
• Ensures all loans are closed and funded according to the approved loan request, bank policy, regulatory guidelines and SBA policy and procedures.
• Act as a subject matter expert on SBA loan documentation (Laser Pro, SBA forms, verifications)
• Conduct pre-application credit risk assessments, providing recommendations to address potential structural or analytical issues.
• Support loan closing processes with knowledge of SBA documentation and procedures.
• Stay updated on SBA regulatory changes, compliance requirements, and best practices to maintain a high standard of SBA compliance.
• Provide mentorship and guidance to junior staff and build expertise in SBA processes.
• Support CCO in SBA audits and exams when applicable.
• Respond to internal and external customer questions.
• Supports Loan Admin Manager in paying the guarantee fees.
• Supports Loan Admin Manager in preparing and submitting 1502 report monthly.
• Other duties as assigned.

Benefits

• RiverBank has been named a Best Place to Work in the Inland Northwest since 2021!
• Starting pay range: $54,365 - $67,957
• This position is eligible for annual bonus with the first year being pro-rated based on time in position.
• Vacation (3 Weeks), Sick Leave (12 days a year), Volunteer Time off (24 hours) & All Bank Holidays (at least 40+ paid days off a year total that increase with tenure)
• 90% Employer Paid Medical & 100% Employer Paid Vision, Dental, & Long-Term Disability Insurance for every Team Member
• An HRA where an employee only pays $600 towards their medical deductible and the company reimburses any other deductible costs ($4,900+ value)
• Employer-paid Life Insurance (two times your annual earnings)
• Employer Paid Employee Assistance Program
• 4% company 401k match on contributions after 3 months
• Paid Parental Leave
• Discounted Rates on Pet, Home, & Auto Insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed