Satellite Network Engineer

Wandering Wifi • Marietta, GA

294d • Hybrid

About The Position

SageNet is a leading managed services provider specializing in connectivity, digital signage and cybersecurity. The company connects, manages and protects technologies and devices across widely distributed enterprises. SageNet's people, processes and technologies, coupled with its collaborative approach, empowers customers to achieve their core business objectives. The company offers world-class service and support via its US-based 24/7/365 Network Operations Centers (NOCs) and Security Operations Centers (SOCs), geographically diverse teleports, a central National Logistics Center, multiple data centers, and a nationwide field service organization. What makes SageNet unique is its Why: SageNet is passionate about Trusted Connections. This is a two-fold calling. First, the company creates trusted, reliable and secure technological connections for its customers. Second, and perhaps even more importantly, SageNet works tirelessly to build trusted human connections with its customers, partners and communities. The company believes that by creating, discovering and nurturing these trusted connections, SageNet enhances the world that connects us all. With a three-decade track record in managed services, SageNet boasts a long-term customer base that includes the nation's largest retail, financial, healthcare, utilities and energy organizations. SageNet manages communications for more than 430,000 endpoints. Headquartered in Tulsa, SageNet has regional offices in Atlanta, Toronto and Washington, D.C.

Requirements

• 6+ years of networking experience in environments supporting multiple vendors and networking products
• Strong understanding of VSAT network and satellite technology
• Extensive knowledge of data communication analysis tools such as Wireshark, NetScout, Solarwinds, Cacti, etc.
• Well-versed with engineering and support of routers, switches, network security devices, and network management systems
• Deep understanding of networking protocols (DMVPN, IPSEC, BGP, MPLS, VRF, QoS, Spanning-Tree, OSPF, RIPv2, 802.11, QoS, ACLs, DHCP, TCP/IP, DNS)
• Proven ability to work under pressure and interface with senior management
• Proficient in computer operating systems, including Windows and Linux
• Proficient in the use of Visio, PowerPoint, Word, and Excel
• CCNA certification or equivalent experience; Fortinet experience a plus

Nice To Haves

• FN Cert Pro - Net Sec
• FN Certified Associate
• CCNA Routing Switching

Responsibilities

• Design, implement, and maintain VSAT networks
• Interface directly with customers and vendors by being the company's focal point of contact for all support activities
• Support, install, maintain, troubleshoot, and coordinate the usage of LAN/WAN, security, UTM, VoIP, wireless, and VPN technologies for multiple customer networks
• Assess customer environments and make recommendations based on needs
• Provide assessments, design deployment and implementation services of multi-vendor solutions, and maintain support methodologies for multiple large Energy customers
• Analyze and monitor customer and backhaul network workload, capacity, and performance
• Work within established configuration and change management policies to ensure awareness, approval, and success of changes made to the network infrastructure
• Define and maintain backhaul network infrastructure utilizing multiple backbone technologies
• Provide engineering support for network design, upgrade, performance tuning, and monitoring
• Network incident and outage escalation
• Liaise with vendors and other IT personnel for problem-resolution
• Implement security tools, policies, and procedures in conjunction with the company's security team
• Create and maintain all required network documentation, including diagrams and troubleshooting methodologies, using the provided tools
• Participate in on-call duties

Benefits

• Flexible hybrid work model
• Business casual work environment
• Standard daytime working hours
• 10% domestic travel, including overnight stays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Professional, Scientific, and Technical Services