SATCOM Sr. Product Manager - Tech, Amazon Leo for Government

Amazon.com, Inc.•Arlington, VA

43d

About The Position

Amazon Leo is Amazon's low Earth orbit satellite network. Our mission is to deliver fast, reliable internet connectivity to customers beyond the reach of existing networks. From individual households to schools, hospitals, businesses, and government agencies, Amazon Leo will serve people and organizations operating in locations without reliable connectivity. The Sr. Product Manager - Technical role in Amazon Leo for Government (ALG) Technical Operations will be at the forefront of defining requirements and building platforms for external system integrations that will enable satellite broadband channel partner launches, including value-added resellers and field service providers. This will include integrations into upstream and downstream systems. This role will be the Single-Threaded Owner (STO) for large, complex, and strategic business and technology initiatives. The role will own business requirements, solution architectures, project plans, align teams, and track progress for multiple interconnected workstreams. This Technical Product & Program Management role is a highly visible position across Amazon Leo organizations. You will participate in developing the channel partner systems integration strategy and vision, and develop product roadmaps to execute on that vision. This role is inherently cross-functional; you will work closely with engineering, sales, ecommerce, networking, logistics, program management, design, technical support, and executive teams to launch products, develop and grow business opportunities, and enhance the Amazon Leo customer experience. We are looking for a highly analytical, resourceful, customer-focused, team-oriented individual who also has the ability to work independently under significant time constraints to meet deadlines. You will need a proven track record in taking on end-to-end ownership and successfully delivering results in a fast-paced and dynamic business environment. This includes owning the end-to-end management and implementation of communication between ALG channel partners and internal teams for partner-facing systems.

Requirements

Bachelor's degree
5+ years of end to end product delivery experience
5+ years of technical product or program management experience
5+ years experience contributing to engineering discussions around technology decisions and strategy related to a product
5+ years experience managing technical products or online services
5+ years experience owning feature delivery and tradeoffs of a product
This position requires that the candidate selected be a US Citizen and candidates must be able to obtain and maintain a US Government security clearance of TS/SCI.

Nice To Haves

Experience in building and driving adoption of new tools
Experience with concepts such as system architecture, optimization, system dynamics, system analysis, statistical analysis, reliability analysis, and decision making
Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning

Responsibilities

Drive systems development readiness spanning different groups of partner types with varying needs, while maintaining a robust view of risks and opportunities for launching service in new countries for ALG.
Develop systems capability roadmap plans with internal and external stakeholders.
Evaluate and recommend product and service enhancements that improve the onboarding, ordering, fulfillment, and programmatic service management experience for ALG partners.
Communicate progress across various workstreams to senior/executive leadership.
Identify partner needs, define business requirements, and launch new features which improve our overall customer experience and value proposition.
Manage new projects end-to-end while ensuring our high standards are maintained.

Benefits

Amazon has ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences.
Amazon's culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious and earn trust.
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,100/year in our lowest geographic market up to $235,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits.

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