Part-Time SASS Crisis Specialist

Family Service Association of Greater ElginElgin, IL
2d$21 - $63

About The Position

Crisis Specialists perform crisis assessments and case management services for youth and families who are experiencing a mental health crisis as part of the Screening Assessment and Support Services (SASS) program. This position is part-time (both day and on-call availability required): 10-29 hours per week. Direct service to other duties ratio is 80:20.

Requirements

  • The candidate must possess at least a Bachelor's Degree in Psychology, Social Work or another related field.
  • This position requires day-time and on-call availability.
  • Excellent verbal and written communication skills that may include public speaking and presentations.
  • Excellent organizational skills and attention to detail.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Strong analytical and problem-solving skills.
  • Proficient with Microsoft Office Suite or related software

Nice To Haves

  • Bilingual (English/Spanish) strongly preferred.

Responsibilities

  • Responsible for accepting crisis calls from the CARES portal within ten minutes of the call and therein providing a crisis screening to client at location requested.
  • As part of the assessment, the Crisis Worker must assess risk, presenting problem, social history, self care habits, and family system. Intake forms must also be completed
  • Responsible for providing Mobile Crisis Response, Crisis Intervention, Case Management, under Rule 132 and other Rule 140 services
  • Responsible for managing small case load that is identified as having minimal needs and is assigned by the Manager of SASS Crisis Services and Manager of 590 Crisis Services. This includes making follow-up calls to screen for additional needs and risk, ensuring that client and family have appropriate resources, communicating with supervisor if client is identified as having higher need and is out of scope of Crisis Worker’s practice, closing case if no further services are needed
  • Responsible for networking with collaterals on behalf of crisis/active clients, including: referral and linkage, facilitation of level of care determined, and the advocacy of a client’s rights within the education, legal, state and mental health systems when indicated. This includes responsibility for coordinating services with our own sub-contracted agencies.
  • Must attend a minimum of 8 monthly group supervisions for the year
  • Responsible for discussing cases with supervisor in clinical, individual, and/or group supervision as need arises
  • Responsible for completion of and meeting deadlines for all clinical paperwork for active and crisis clients
  • Responsible for completion of and meeting deadlines for all agency administrative paperwork, including: billing slips, time sheets, expense sheets, and any other administrative or agency requested reports.
  • Responsible for sending in completed assessment within 24 hours
  • Responsible for billing assessments within 7 days, or before the pay period ends
  • Responsible for attending meetings as requested by supervisor
  • Responsible for serving on Agency and/or Program Committees when requested by supervisor
  • Responsible for holding a valid, unexpired Illinois driver's license.
  • Responsible for educating the community regarding the SASS program in the service area
  • Responsible for facilitating positive networking relationships with community service providers and/or networks as assigned by supervisor
  • Fulfill agency requirement of training and documenting all training attended, and must attend all mandatory agency in-service trainings
  • Be available to help develop materials and participate in special community education projects/presentations as requested by administrative staff
  • Pursue and maintain licensure and/or certification that is available and appropriate to educational/professional background
  • Perform incidental business related travel as needed
  • Participate in agency Risk Management and Continuous Quality Improvement activities.
  • Perform job responsibilities with a positive attitude
  • Responsible for promoting collegiality at the workplace by working collaboratively with others
  • Maintain FSA equipment
  • Responsible for completion of annual training requirements.
  • Maintaining IM-CAT and IM+CANS Certification
  • Maintaining additional HFS requited trainings
  • Responsible for ongoing training assigned by supervisor.
  • Training on private insurance and unfunded adults
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