SAS L1 Support Agent - US Postal Support
NCR Voyix•Annapolis, MD
445d•$33,456 - $48,544
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About The Position
The SAS L1 Support Agent will provide technical support for the USPS Retail Systems Software (RSS) solution, primarily through telephone communication. This role is essential in ensuring customer satisfaction by troubleshooting hardware and software issues in a fast-paced call center environment. The position requires a strong focus on customer service, technical expertise, and the ability to work independently while managing multiple tasks effectively.
