SAP Workflow Lead

Accenture Federal Services•Washington, DC

About The Position

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations. Join Accenture Federal Services, a technology company and part of global Accenture, to do work that matters in a collaborative and caring community, where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more. Join us to drive positive, lasting change that moves missions and the government forward! The work The SAP Workflow Lead will manage the Business Process Orchestration and Automation strategy for the S/4HANA program. They will act as the chief architect for the workflow landscape, governing how approval cycles, notifications, and automated process steps are deployed across the enterprise. This role is responsible for the transition from legacy manual processes to a high-velocity, "Insight-to-Action" environment using the S/4HANA Flexible Workflow framework and SAP Build Process Automation. The Workflow Lead ensures that all automated governance adheres to federal internal controls, segregation of duties (SoD), and statutory audit requirements. The SAP S/4HANA Workflow Lead is responsible for leading process strategy, technical governance, and cross-functional enablement.

Requirements

7+ years of experience in SAP Workflow Architecture, with a track record of leading workflow workstreams for large-scale S/4HANA implementations
Expertise in S/4HANA Flexible Workflow and SAP Build Process Automation, including cloud-based workflow extensions
Experience in BRFplus, SAP Organizational Management (OM), and Fiori UX integration
US Citizen (no dual citizenship)
Must be eligible to obtain a government Secret Clearance
Willingness to travel up to 25%

Nice To Haves

Knowledge of SAP Activate, specifically managing the "Explore" and "Realize" phases for technical automation workstreams
Proficiency in advanced troubleshooting (SWW_CONT, SWEL) and the ability to guide developers in BAdI-based workflow extensions
Experience with Federal Approval Hierarchies, ensuring workflows accurately reflect the federal "Chain of Command" and delegated spending authorities
Familiarity with Federal Audit Trails (FIAR), ensuring system logs meet the highest levels of evidentiary standards
Bachelor's degree in a related field

Responsibilities

Own the Enterprise Workflow Roadmap, defining the vision for automated approvals across all modules (B2R, P2P, O2C, etc.) and governing the shift from classic Business Workflow to modern Flexible Workflow
Establish Workflow Design Standards, creating a unified "Agent Determination" strategy (e.g., using Responsibility Management or Organizational Management) to ensure consistency across functional workstreams
Direct "Clean Core" Automation Strategy, governing the use of SAP BTP (Business Technology Platform) and SAP Build Process Automation for complex, cross-application workflows to keep the S/4HANA core pristine
Enforce Federal Compliance, ensuring every workflow design captures a tamper-proof audit trail of "Who, What, and When" to satisfy GAO and FISMA requirements
Architect the Unified Inbox Strategy, governing the configuration of SAP Fiori "My Inbox" and the SAP Task Center to provide executives with a single, mobile-ready point of entry for all pending actions
Optimize Performance and Scalability, monitoring workflow queues (SWWL) and runtime behavior to ensure that automated processes do not create system bottlenecks during peak federal reporting periods
Lead BRFplus Governance, overseeing the design of complex decision tables and business rules that drive dynamic routing, ensuring they are maintainable and high-performing
Direct Integration Efforts, overseeing how workflows interact with external systems, document management systems (DMS), and email/notification gateways
Manage and Mentor the Workflow Team, including Specialists and Developers, fostering expertise in modern low-code/no-code tools and advanced ABAP-OO workflow extensions
Strategic Workstream Collaboration, serving as the bridge between Functional Leads and Technical Architects to ensure "Fit-to-Standard" workflows are maximized and custom code is minimized
Drive Process Analytics, utilizing the Workflow Dashboard and SAP Process Insights to identify process friction and recommend "continuous improvement" automation strategies