The SAP Service Delivery Manager is responsible for the efficient, timely, and quality-driven delivery of all SAP-related services across the organization, including implementation, support, and upgrades. This position has a specific focus on SAP Ariba platform and secondarily, SAC (SAP Analytics Cloud) reporting capabilities. This role ensures the efficient, timely, and high-quality delivery of SAP Ariba and reporting services across the organization - spanning implementation, support, and enhancement - in alignment with strategic business goals. The incumbent must possess a deep understanding of relevant end-to-end procurement and finance business flows and extensive experience in leading technical SAP teams to meet enterprise needs.