SAP Sales and Service Cloud Senior Consultant
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About The Position
As a Functional Senior Consultant at Deloitte Digital, get ready to tackle numerous mission-critical company directives. Our team takes on the challenge of designing, developing, and re-engineering highly complex application components and integrating software packages using various tools. You will use a mix of consultative skills, business knowledge, and technical expertise to effectively integrate packaged technology into our clients' business environment and achieve business results. The SAP CX Sales & Service Senior Consultant is responsible for delivering the required CRM functionality within an SAP Sales Cloud and SAP Service Cloud environment (aka Cloud for Customer, C4C) to meet the client's requirements. Professionals in this position should have deep CRM process and configuration expertise in SAP CX across all areas of the CRM portfolio including Lead & Opportunity Management, Territory Management, Quote & Order Management, Service Tickets, Call Center, and integration to SAP ERP/ Commerce/Emarsys/CDP/CDC/CPQ/FSM/Qualtrics/BTP. Experience in SAP FSM, SAP CPQ, Emarsys, BTP is a plus.
