SAP S/4 HANA Functional Payroll Support Consultant.

ADP•Alpharetta, GA

9d•Hybrid

About The Position

In this position you will provide expert level post production support, configuration, and advisory services for our GlobalView Payroll clients. This hybrid role can be based in our Alpharetta, GA office. WHAT YOU'LL DO: Here's what you can expect on a typical day: Post-Production Support & Issue Resolution – Deliver 2nd level support by investigating issues, identifying root causes, designing solutions, configuring system updates, and completing unit testing for client requirements within SLA timelines. Document solutions, test results, and recommend changes. Analyze the system behavior following Support Pack upgrades and work with the Basis team as needed. Functional Design & Configuration – Prepare functional specifications and change requests, including configuration details for SAP Payroll and Finance postings. Support complex configuration updates related to US Payroll schemas, rules, and enterprise/personnel structures. Partner with Product Management when client requirements extend beyond current offerings. Client Consulting & Communication – Provide expert level consulting to clients on payroll processing, configuration impacts, and best practices. Develop and deliver mini-project solutions throughout the payroll lifecycle. Manage client communications and ticket resolution via CRM tools. Collaborate with ADP ancillary services, account management, and service delivery teams. SAP Technical Coordination – Work closely with the Technical teams (Interface/Product) to cater client needs. Ensure proper analysis and documentation of all SAP Notes and Support Pack changes. Leadership and Knowledge Sharing – Mentor junior consultants and guide them in SAP Payroll best practices. Support team organization, training, resource planning, and performance input.

Requirements

3-5 years of hands-on experience with SAP HCM US Payroll configuration.
Strong knowledge of payroll configuration schemas/rules, time management, finance postings, and authorizations.
Experience supporting or designing S/4 HANA payroll architecture, including Fiori and cloud vs. on-premise differences.
Understanding of ESS/MSS processes.
Strong analytical, communication, and client service skills.

Nice To Haves

SAP HCM Payroll Certification (ERP 6.0)
Experience with ECC – to – S/4 HANA migration projects or greenfield implementations.
Familiarity with S/4 HANA Financial structures (F!-GL, FI-AP etc.).
Knowledge of ADP applications, payroll integrations, and connectors.

Responsibilities

Deliver 2nd level support by investigating issues, identifying root causes, designing solutions, configuring system updates, and completing unit testing for client requirements within SLA timelines.
Document solutions, test results, and recommend changes.
Analyze the system behavior following Support Pack upgrades and work with the Basis team as needed.
Prepare functional specifications and change requests, including configuration details for SAP Payroll and Finance postings.
Support complex configuration updates related to US Payroll schemas, rules, and enterprise/personnel structures.
Partner with Product Management when client requirements extend beyond current offerings.
Provide expert level consulting to clients on payroll processing, configuration impacts, and best practices.
Develop and deliver mini-project solutions throughout the payroll lifecycle.
Manage client communications and ticket resolution via CRM tools.
Collaborate with ADP ancillary services, account management, and service delivery teams.
Work closely with the Technical teams (Interface/Product) to cater client needs.
Ensure proper analysis and documentation of all SAP Notes and Support Pack changes.
Mentor junior consultants and guide them in SAP Payroll best practices.
Support team organization, training, resource planning, and performance input.