SAP - Quality Management - QM - Manager - Consulting - Location OPEN

Ernst & Young LLP•Chicago, IL

34d•$142,600 - $261,500•Hybrid

About The Position

At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Our objective is to provide clients with a unique business perspective on how to leverage SAP technology to improve their operations. This is rooted in EY's SAP service line capabilities (Supply Chain, FICO, BPC, Data & Analytics, Customer, Tech/Arch and SuccessFactors) that are focused on helping clients improve performance and increase productivity. The opportunity We innovate with SAP to co-create more innovative answers, drawing on our integrated competencies in tax, assurance, transactions and risk, as well as our work in implementing SAP. Together, we help clients provide better outcomes and long-lasting results, from strategy to execution. In this role, you will interact with business stakeholders to evaluate business models, processes, and operations. You will gather, understand, and analyze business requirements, translating them into technical specifications. Additionally, you will analyze newly implemented technology solutions to ensure they meet business requirements and collaborate with technical teams to design and deliver system architecture solutions. Your key responsibilities As a Manager in Technology Analysis, you will play a pivotal role in managing and delivering complex technical initiatives. You will face challenges that require innovative problem-solving and analytical skills, providing you with opportunities to grow and learn in a dynamic environment. This role is based in anywhere in the U.S., with regular travel required to meet client needs. To thrive in this role, you will need a blend of technical and interpersonal skills. Your ability to build relationships and communicate effectively will be crucial in delivering exceptional client service. On your typical engagement, you will work with the key stakeholders to understand their needs and advise on SAP system capabilities. You will initiate the requirement gathering, architect solutions, blueprinting, testing, complete the workflow and documentation, as well as the functional design of the solution. Liaise with the stakeholders and technical team to translate needs into business solutions and complete the configurations and/or integrations with SAP and non-SAP systems.

Requirements

A bachelor's degree (4-year degree).
Typically, no less than 4 - 6 years relevant experience.
3 or more years of experience working with SAP ERP based systems, with a specialized focus on Quality Management modules.
Strong written and verbal communication, presentation, client service and technical writing skills.
Experience managing an SAP project or workstream and project-based team members.
Knowledge of leading practices, benchmarking, peer company environments and prior advisory experience relevant to industry specific finance and technology functions.
Ability and comfort level researching client inquiries and emerging issues, including regulations, industry practices, and new technologies.
A willingness to travel to meet client needs; travel is estimated at 40-60%.
Strong analytical skills to develop solutions to complex problems.
Proven ability to manage engagement economics and resource planning.
Experience in leading teams and managing change effectively.
Ability to identify opportunities for additional services and lead specific RFP responses.

Nice To Haves

Experience in managing client relationships and expectations.
A strong background in technology analysis and implementation.
Prior consulting industry experience.
SAP certification(s).
Experience with at least three full cycle implementations of your core module.

Responsibilities

Lead workstream delivery and ensure effective management of processes and solutions.
Track deliverable completion and project status, ensuring alignment with performance objectives.
Actively participate in client working sessions, leading workstreams from planning through execution and closure.
Enhance and optimize the Quality Management (QM) process framework, proactively identifying and addressing any process discrepancies.
Strategically design and prototype SAP QM solutions, leading discussions on functionality to support informed decision-making.
Conduct comprehensive system demonstrations to highlight SAP's standard capabilities, gaining stakeholder acceptance while pinpointing any functional discrepancies or specific client needs.
Accurately interpret and convert local business needs into corresponding system configurations, ensuring SAP setups align with customer objectives.
Scope out necessary reports, interfaces, conversions, enhancements, forms, workflows and other development objects to seamlessly integrate client needs with SAP's functionalities.
Thoroughly evaluate functional specifications documents to ensure clarity and accuracy in meeting project objectives.
Collaborate with security teams to define and implement local security profiles addressing specific operational needs.
Perform field and value mappings associated with data conversion efforts.
Provide support and subject matter expertise during the execution of testing activities and resolve any specific issues identified during testing.
Provide subject matter expert support during cutover and go-live activities and perform tasks assigned as part of cutover plan and schedules.
Demonstrate in-depth technical capabilities and maintain a strong sense of business acumen to contribute to the project's success.
Facilitate cross team coordination on integration points with PTD, LEX(IM/EWM), STP to ensure seamless alignment across various system components.

Benefits

We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $142,600 to $261,500. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $171,200 to $297,200. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

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