SAP Hypercare Manager

Meta Resources Group • Trenton, NJ

3d • Onsite

About The Position

Our client, a leading Global Pharmaceutical Company, is seeks an SAP Hyper -care Consultant, which involves overseeing post -implementation support, stabilization, and optimization of SAP environments, while incorporating aspects of program management to ensure smooth project continuity and operational excellence. This is a contractual position through the end of 2026. The selected Candidate is required to work onsite at the client's office located in the Trenton, New Jersey area.

Requirements

• Minimum 7–10 years of SAP implementation and support experience, with at least 2 full -cycle projects.
• Strong hands -on experience in Hyper -care management across SAP S/4HANA or ECC environments.
• Proven capability in managing stabilization activities and stakeholder communication post go -live.
• Experience working in complex healthcare or regulated industry SAP landscapes.
• Excellent coordination, issue resolution, and reporting skills.
• Ability to work onsite with cross -functional teams and manage multiple priorities under tight timelines.

Nice To Haves

• PMP certification or experience in program/project management.
• Exposure to SAP Solution Manager, ITSM, and monitoring tools.
• Strong understanding of change management and business continuity principles

Responsibilities

• Responsible for leading post go -live Hyper -care activities for SAP systems, ensuring system stabilization and resolution of critical issues.
• Coordinate between functional and technical teams to manage defect triage, root -cause analysis, and resolution tracking.
• Monitor system performance and identify areas for process improvement and optimization.
• Engage with key business stakeholders to ensure smooth transition from project to steady -state operations.
• Support program -level governance, ensuring project milestones, deliverables, and dependencies are effectively managed.
• Provide hands -on guidance and coordination for cross -functional issue resolution during the Hyper -care phase.
• Develop and present status reports, metrics, and performance summaries to program leadership.
• Facilitate knowledge transfer and ensure documentation of key learnings for long -term operational support

What This Job Offers

• Career Level: Manager
• Education Level: No Education Listed