SAP Digital Hub: Digital Solution Advisor - CX/ISBN (Alpharetta)

SAP • Alpharetta, GA

297d • $137,300 - $294,000

About The Position

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. This position is currently posted as part of the Digital Hub hiring initiative. Please expect a delay prior to interview & selection process. Location - Alpharetta, Georgia. Office requirement - Candidate(s) will be required to work 3 days a week in an SAP office/client site as per our Pledge to Flex return to office policy. SAP is not offering relocation benefits for this role at this time. SAP is not offering current or future visa sponsorship for this role at this time.

Requirements

• Experience in Sales and Service applications, understanding of Call Center/Case Management technologies and/or Sales Force Automation processes and solutions.
• Experience in Commerce applications covering B2C, B2B and B2B2C, understanding of Direct to Consumer (D2C) and omnichannel capabilities.
• Experience in Order Management applications, and Pricing and Promotions Solutions related to Retail Industry.
• Ability to define Consumer and Customer journeys across solutions and channels.
• Experience and understanding of Marketing and Customer Data Solutions is a plus.
• 2-7+ years of relevant presales and/or operational experience.
• Bachelor's degree (or equivalent) required; MBA or equivalent degree preferred from accredited university.
• Distinguished combination of digital proficiency and technical acumen with demonstrated proficiency of leveraging digital tools and methodologies to drive sales and client engagement.
• Solid working knowledge of Cloud, Hosted Services, SaaS/PaaS solutions.

Responsibilities

• Elevate SAP's presence and impact in potential customer engagements.
• Execute and craft presentations that communicate the distinct advantages of SAP solutions.
• Collaborate with VAT teams to weave customer pain points into innovative narratives.
• Utilize reusable digital assets to optimize for volume and efficiency in no-touch/low-touch transaction methods.
• Drive discussions with potential clients to ensure SAP's offerings align with their unique requirements.
• Provide vital support in RFx completion.
• Ensure clients transition smoothly post-sale and craft holistic narratives for pivotal events and key presentations.
• Enhance and refine content for demand generation efforts.
• Contribute to the development and refinement of digital content tailored for customer-facing scenarios.

Benefits

• Flexible working models
• Health and well-being programs
• Learning and development opportunities
• Recognition for individual contributions
• Diversity and inclusion initiatives

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Publishing Industries
• Education Level: Bachelor's degree