SAP Customer Data Cloud (CDC) Implementation Engineer

Accenture Federal Services•Washington, DC

About The Position

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations. Join Accenture Federal Services, a technology company and part of global Accenture, to do work that matters in a collaborative and caring community, where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more. Join us to drive positive, lasting change that moves missions and the government forward! The work The SAP Customer Data Cloud (CDC) Implementation Engineer is responsible for hands-on configuration, and customization. They will support customer identity experiences and support SAP Fiori and SAPUI5 applications. This role is execution-focused and centers on implementing SAP CDC ScreenSets, supporting API-based authentication flows, designing and developing SAPUI5 applications, and assisting with web and mobile integrations. The ideal candidate is comfortable working directly in HTML, JavaScript, and CSS, understands standard CIAM authentication mechanisms, and can troubleshoot real-world identity issues across browsers, APIs, and mobile apps. This role partners closely with frontend and backend developers and may include frontend development but does not carry architectural ownership or team leadership responsibilities.

Requirements

3 years of experience with SAP Customer Data Cloud (CDC / Gigya) implementations
Direct experience configuring and customizing CDC ScreenSets
Strong working knowledge of HTML, JavaScript, and CSS, including the following
JavaScript form logic, validations, and event handling
Styling and theming ScreenSets via CSS
Debugging client-side issues
Understanding of CIAM authentication concepts and protocols, including the following:
Auth 2.0
OpenID Connect (OIDC)
JWTs and token lifecycle management
Basic understanding of SAML
US Citizens only (no dual citizenship)
Eligibility to obtain a Public Trust government clearance

Nice To Haves

Experience supporting API-based identity integrations
Experience developing frontend applications built on JavaScript, CSS, HTML5 that integrate with an SAP backend
Familiarity with web identity flows and browser-based authentication behavior
Working knowledge of mobile identity integrations (iOS/Android), including CDC SDKs or API equivalents
Understanding of CIAM data concepts
Awareness of privacy and regulatory requirements impacting CIAM implementations
Experience embedding SAP CDC ScreenSets into SPA frameworks (React, Angular, Vue)
Experience with SAP BTP
Familiarity with SAP CDC advanced features such as the following
Social login
Passwordless authentication
MFA
Account linking
Experience integrating SAP CDC with downstream platforms (CDP, marketing automation)
Exposure to consent orchestration and preference center implementations
Prior experience with SAP Service Cloud
Bachelor's degree in a related field

Responsibilities

Configure, customize, and maintain SAP CDC ScreenSets for registration, login, profile management, consent, and preference capture
Implement ScreenSet customizations using HTML, JavaScript, and CSS
Support API-based SAP CDC integrations using standard authentication and authorization mechanisms
Assist development teams in implementing and debugging
Support and troubleshoot SAP CDC integrations in mobile environments (iOS and Android), including SDK usage and API-based flows
Debug authentication, profile, and consent-related issues across environments
Help ensure CDC implementations follow CIAM and eCPM best practices
Validate implementations against regulatory and compliance requirements (e.g., GDPR, CCPA)
Document implementation details, configurations, and troubleshooting steps
Provide technical support during testing, go-live, and post-launch stabilization