About The Position

We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. Join the Worldwide Leader in Corporate Travel & Expense Management Services as a Sales Operations Business Specialist for our new strategic alliance with American Express GBT. SAP Concur is the world's leading provider of business services that automate Corporate Expense Management. Established in 1993, Concur' s solutions are used in over 90 countries around the world and are trusted by more organizations than any other provider of Expense Management solutions. SAP Concur has established a transformative strategic alliance with American Express Global Business Travel (Amex GBT), creating an industry-leading integrated solution for travel and expense management. This partnership combines SAP Concur' s best-in-class spend management platform with Amex GBT's world-class travel management services to deliver exceptional value, savings, and control to Enterprise and SMB customers. The Sales Operations Business Specialist plays a critical role in driving financial accuracy, strategic insight, and operational excellence within our global partnership alliance. This is a high-impact position responsible for the annual financial reporting, reconciliation, and strategic enablement that supports one of the organization's most important revenue-generating initiatives. The ideal candidate is an independent, hands-on operator and strategic thinker who thrives in a fast-paced, matrixed environment. They will be an internally recognized senior on complex finance and business matters, executing across three key pillars: Financial reporting and reconciliation; Business Performance Analysis and Insight; and Process Optimization and Compliance.

Requirements

  • Bachelor's degree in finance, Business Administration, Accounting, or related field (MBA or CPA a plus).
  • 5+ years of progressive experience in financial analysis, business operations, or sales operations.
  • Strong technical and analytical skills; experience with SQL, Excel, and enterprise financial systems (e.g., Salesforce, Harmony, SAP).
  • Proven ability to analyze complex data, generate insights, and influence strategic decisions.
  • Exceptional communication and stakeholder management skills.
  • Demonstrated success working independently and delivering in a matrixed, global organization.

Responsibilities

  • Manage monthly, quarterly and annual partnership reconciliation and performance reporting.
  • Own the revenue and cost reconciliation process for the alliance, which requires an ability to make sense of nuanced legal and financial terms.
  • Liaise with the billing department to ensure timeliness and accuracy of invoicing, to optimize processes, and to support any required manual work.
  • Support Finance and others in auditing and ensuring compliance in all processes.
  • Act as a trusted advisor, promoting simplification, structure, and measurable business impact.
  • Translate complex data into clear, strategic recommendations.
  • Analyze business performance and priorities to accelerate data-driven, revenue-generating decisions.
  • Collaborate closely with Sales Management to provide actionable insights that support strategic planning and forecasting.
  • Drive adoption of tools and processes by planning priorities and supporting rollout and enablement.
  • Identify and drive business improvement initiatives, from conception through execution.
  • Coach sales leaders on process adoption to ensure organization-wide compliance.
  • Work closely with IT, Finance, Billing and Legal to streamline processes.
  • Leverage and implement standardized processes, systems, and tools to ensure consistency across the engagement.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Industry

Professional, Scientific, and Technical Services

Number of Employees

5,001-10,000 employees

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