ADP is hiring a SAP Client Tech Support Consultant. This role involves providing 2nd level post-live issue resolution within Service Level Agreement timeframes, which includes investigation, solution identification, recommendation, configuration, unit testing, and solution documentation. The consultant will also prepare functional specifications and change control requests, test and document these requests, and provide consulting services to the client base. The consultant will deliver effective client communications and manage ticket resolution via CRM, ensuring customer needs are addressed. Additionally, the role requires assessing Support Pack configuration, managing SAP Note applications, and providing mentoring support to other consultants. The consultant will lead a team, including coaching and training, and participate in the interview and selection process.