SAP Application Engineer

Foxconn-PCE Technology•Lordstown, OH

10h

About The Position

The IT SAP Application Engineer (DTS) is responsible for the installation, maintenance, and troubleshooting of designated computer applications (SAP). This includes working with end users to resolve issues, as well as developing and implementing new applications where applicable. Responsibilities also include monitoring 3rd party providers/vendors (i.e., SLA & other monitoring tools). In conjunction with the rest of the Technology team, this position will contribute to the Company’s bottom line by improving efficiencies through help desk tickets and supporting development as needed.

Requirements

5+ years proven application support experience.
Manufacturing experience in Production environments using SAP is required.
Supply Chain experience in Manufacturing environments using SAP is required.
Knowledge of at least one Manufacturing Supply Chain Control Tower system (either commercial or in-house) and its associated KPIs is required.
Experience installing, configuring, documenting, testing, training, and implementing new applications.
Strong computer, hardware, software, and analytical skills.
Proven ability to assess business needs and translate them into relevant solutions.
On/off shift support will be needed for project startup support.
Willing and able to participate in the on-call schedule/rotation.
Strong written and verbal communication skills. Able to communicate well, verbally and in writing, and have strong reading comprehension and listening skills.
Strong multi-tasking, problem solving and time management skills.
Have a desire to learn and develop technical skills to keep current with changing operations.
Demonstrate process skills – ability to adapt to an ever-changing manufacturing environment and understanding of process operations.
A self-starter who can identify, prioritize, and accomplish multiple tasks.
Bachelor’s degree in Information Technology, Computer Science, or a related field.
Industry standard technical certifications or equivalent field experience may substitute.

Nice To Haves

Material and Finish Goods Quality module in SAP is desirable.
Previous configuration/troubleshooting of SAP Fiori Apps, CDS Views and Reporting/Dashboards is desirable.

Responsibilities

Install, maintain and support SAP implementations.
Work with end users to resolve issues related to Sales & Production Orders, BOMs, Routings, MRP, STOs, Forecast, Demand, Capacity Planning, Subcontracting and Scheduling Agreements.
Troubleshoot complex issues regarding Raw Material and Finish Good Traceability Setup (Warehouse Serialization).
Understanding of SAP ERP modules (i.e., MM, SD, PP).
Document application processes and procedures. Stay up to date on new technologies and applications.
Quick understanding and learning of complex Supply Chain systems.
Develop, analyze, prioritize, and organize requirement specifications, data mapping, diagrams, and flowcharts as needed.
Ensure testing activities within given systems are being executed according to test plan.
Provide mentoring / training to team members.
Respond to user requests for assistance with system functionality.
Submit issues to appropriate vendors that are outside the scope of local IT.