Sandcastles Lounge Server

Hilton Sandestin Beach • Miramar Beach, FL

33d

About The Position

Service of beverage and/or food in a friendly, courteous, and timely manner, resulting in guest satisfaction.

Requirements

• Must have basic knowledge of food and beverage preparation and service of various alcoholic beverages.
• Knowledge of the appropriate table settings, tableware, and menu items.
• Ability to read, sufficient to understand menus and special promotions, speak and write the English language to communicate with the guest and take orders.
• Ability to remember, recite, and promote the variety of menu items.
• Ability to transport large awkward trays weighing up to 30 lb. through a crowded room on a continuous basis throughout shift.
• Must be able to walk and stand for an extended period of time.
• Ability to operate beverage equipment such as a blender.
• Ability to operate a keyboard and learn point of sale procedures to pre-check an order and close out a check.
• Any combination of education, training or experience that provides the required knowledge, skills and abilities.
• Ability to obtain any government required license or certificate.

Nice To Haves

• High school diploma preferred.
• Prior cocktail experience preferred.

Responsibilities

• Inputs orders into point-of-sale system to inform bartender an order was made in a timely fashion.
• Checks and maintains proper set-up and cleanliness of service station before, during, and after shift.
• Greets guests in a friendly and courteous manner and explains all specials, promotions, and snacks.
• Takes beverage orders, reciting selection of all call and premium brands as requested, which requires memorization of all available drinks.
• Takes food orders and recites sushi specials.
• Retrieves orders, when complete, up to 30 lbs. from kitchen.
• Confirms its accuracy, lifts, and delivers to guests along with appropriate condiments.
• Abides by all State, Federal, and corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
• Replenishes beverages as requested, frequently checking back with guest to inquire about satisfaction.
• Takes food and sushi orders and input orders in Micros correctly and assists with running food where needed.
• Presents the guest with the check promptly, thanking them and inviting them to return, so they will frequent the restaurant again.
• Performs general cleaning tasks using standard hotel cleaning products, as assigned by supervisor, to adhere to health standards.
• Performs other duties and responsibilities as requested, including special guest requests.
• Must adhere to all State, Federal, and corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests to ensure all laws are being followed.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Free daily meal service (lunch or dinner)
• Health insurance
• Paid time off
• Vision insurance

What This Job Offers

• Education Level: High school or GED