Sandcastle - Janitorial Supervisor

Herschend•West Mifflin, PA

1d•Onsite

About The Position

Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave—and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with 49 leading attractions and immersive experiences that reach audiences worldwide. While each brand offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating®. Our passionate hosts make this purpose possible through everyday acts of love and service—what we call Heartspitality®—the intersection of heart and hospitality. As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect. Kennywood is a National Historic Landmark with over 125 years of experience in fun! Kennywood has an unmatched mix of more than 40 modern attractions and one-of-a-kind classic rides, including eight roller coasters, a Kiddieland with pint-sized thrills for the little ones, and more. Kennywood's rich history spans generations of good times and extends beyond the traditional summer season with popular Halloween and Holiday events. We are currently looking for a: Sandcastle - Janitorial Supervisor Roles & Responsibilities: The Janitorial Supervisor assists with the daily management of all cleaning and general upkeep for park restrooms, offices, and other assigned indoor and outdoor areas. This position provides direct supervision to other housekeeping team members, while also engaging in duties that include but are not limited to managing cleanliness levels throughout the park, proactively resolving park presentation issues, and ensuring the continuous operation of the housekeeping team.

Requirements

High School diploma or equivalent preferred; Equivalent work experience will also be considered
2+ year of previous housekeeping or custodial experience desired
1+ years of previous supervisory experience preferred
Ability to read, write, and speak fluent English; Spanish or other bilingual language skills are a plus.
Must be at least 18 years of age to comply with Pennsylvania Child Labor Laws
Ability to work flexible schedule, including evenings, weekends, and holidays
Ability to work at the park during non-operating hours, including late evenings or the hours prior to the park opening each day.
Must have reliable transportation to and from work for your scheduled shift
Must possess a valid driver’s license and a good driving record
Ability to safely and efficiently operate motorized vehicles and equipment
Ability to comply with all uniform policies
Must possess a strong attention to detail, to quickly notice objects and areas around the property that require attention.
Ability to make safety a priority and use the proper PPE when utilizing certain types of equipment or working in certain areas
Must be able to safely and expertly operate a variety of cleaning tools and ladders
Must display a positive attitude, eagerness to learn, and professional image in compliance with all park guidelines
Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner
Ability to stand, walk, stoop, twist, kneel, bend, or squat for long periods of time
Ability to remain on feet for majority of the workday
Ability to work in non-conventional areas of the property, including working outside, on scaffolds, or on ladders
Ability to carry, push, pull, lift, and hold objects weighing 30 pounds or more
Ability to consistently use hands to grasp, control, move objects/tools
Ability to see details of objects that are more than a few feet away
Frequent exposure to all outdoor and indoor areas of the park
Frequent exposure to the variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions
Subject to constant repetitive motion
Subject to frequent use of ladders, step ladders, or scaffolds
Frequent exposure to dust, dirt, and chemical cleaning agents
Subject to bloodborne pathogens; Proper PPE is required in these situations.
Subject to frequent interruptions and requests that may require reprioritization of activities

Nice To Haves

Spanish or other bilingual language skills are a plus.

Responsibilities

Supervise the daily operations of the Park Housekeeping team and any other assigned departments
Lead by example, attitude, and as a representation of Kennywood’s core values
Maintain compliance with company and industry best practices, policies, and procedures to create a safe environment for colleagues and guests
Act as an approachable mentor and coach to all assigned team members
Become knowledgeable of performing the essential duties of all housekeeping positions and backfill these positions when needed
Participate in all aspects of supervision of assigned employees, including hiring, orientation, training, performance coaching, and discipline.
Assist with team scheduling and timekeeping activities
Responsible for the cleaning and general maintenance of park restrooms, office spaces, and other assigned indoor and outdoor areas of the park.
Provide exceptional guest service by assisting guests with their questions or issues
Ensure that public and office areas are cleaned and disinfected on a scheduled rotating basis.
Manage cleaning-related projects and initiatives and ensure that these are completed in a timely manner.
Assist with the cleaning and disinfecting of public and office areas, when needed
Continuously monitor all indoor and outdoor spaces for safety hazards (e.g. water puddles, tripping hazards, etc.)
Monitor and immediately escalate any damages or safety hazards to maintenance or leadership
Maintain a safe, clean, and organized work environment
Maintain records of all work completed and safety inspections.
Inspect equipment to ensure conformance with operational standards.
Monitor and stock cleaning supplies, tools, and chemicals.
All other duties assigned by leadership