Sanctuary Store Associate

Best Friends Animal Society • Kanab, UT

258d • $16

About The Position

The Sanctuary Store Associate is an integral part of our visitor's experience, providing product knowledge and ideas while providing excellent customer service. The perfect person for this role is bright, energetic and great with customers. This person understands the link between our culture, brand promise, and mission as it relates to the products we promote and sell at the sanctuary store and the support it brings to the overall mission of Best Friends.

Requirements

• Exceptional interpersonal skills to provide outstanding customer service and engage effectively with visitors.
• Basic math skills and experience handling cash transactions using a point of sale (POS) system.
• Familiarity with inventory management and store operations is desirable.
• Strong organizational skills and attention to detail to maintain a clean and organized store environment.
• Ability to work collaboratively in a team and contribute to a positive work culture.
• Proficiency in using email and phone systems for communication and order processing.
• Passion for supporting the mission and values of Best Friends Animal Society.

Responsibilities

• Treat people around you with Kindness and Compassion, build trust by demonstrating authenticity and following through on your commitments.
• Prioritize your well-being like you do our mission, and work to build strong relationships with your colleagues by participating in communication loops to receive honest feedback.
• Process merchandise purchases, exchanges, and returns and be efficient with point-of-sale operations.
• Engage with customers: Answer customer questions, promote Best Friends mission, assist with customer needs, and collect information to build customer database.
• Provide product knowledge and answer questions to help facilitate purchases.
• Count cash drawer at the beginning or end of the day to ensure accuracy and adequate change and prepare end-of-day cash deposit.
• Receive and process mail & phone orders.
• Answer sanctuary store phone & emails.
• Maintain store appearance by keeping it stocked, cleaned, and organized.
• Assist Store Team Lead with merchandise displays, and implementation of strategies to increase sales.
• Assist with inventorying, bar-coding, and pricing merchandise.
• Ensure packaging materials, register, and credit card machine supplies are available.
• Other duties as assigned.

Benefits

• Hourly wage of $16.50, depending on experience.
• Great benefits.

What This Job Offers

• Job Type: Full-time
• Industry: Personal and Laundry Services