San Bruno - Casino Customer Service Gaming Associate

Knighted Ventures • South San Francisco, CA

321d • $23 - $25

About The Position

Join our team as a Gaming Associate where you'll actively oversee live card-room games. Your role involves close collaboration with casino personnel and dealers, encompassing tasks like handling casino chips, verifying game fairness and accuracy, and promptly reporting any suspicious activity. You'll help foster exceptional customer service by nurturing a positive and professional environment for both guests and colleagues through effective teamwork with the casino staff.

Requirements

• Must be 21 years of age or older
• Authorization to work in the U.S.
• Physical ability to sit or stand at a table for upwards of 3 to 4 hours at a time
• Physical ability to see and hear consistently and on a regular basis
• Ability to pass a lifetime background check, credit check, and drug screen for state licensure
• Proficient in mental math (addition, subtraction, multiplication, and division)
• Commitment to Knighted’s attendance and dress code standards

Responsibilities

• Oversee live card-room games
• Collaborate with casino personnel and dealers
• Handle casino chips
• Verify game fairness and accuracy
• Report any suspicious activity
• Foster exceptional customer service
• Nurture a positive and professional environment
• Work effectively with casino staff

Benefits

• Competitive Pay: Start at $23 per hour and receive a $2 differential for time worked between 12am-6am
• Comprehensive Benefits: Enjoy 401(k), student loan tools, free health options, vision, and dental insurance, an Employee Assistance Plan (EAP), paid time off, holiday pay, and more
• Training Excellence: Our rigorous training program will equip you with all the skills you need to thrive as a Gaming Associate
• Career Growth: Top performers will move into leadership roles
• Financial Perks: One-time $75 clothing reimbursement for dress code needs and commuter benefits
• Work-Life Balance: Minimal physical labor required
• Full Time & Over Time: Minimum of 40 hours per week with opportunities for overtime
• Make a Difference: Volunteer at Knighted-sponsored community events
• Pay Raises: Increased compensation with each new game mastered and skill honed through training

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed