Salon Receptionist - Mall @ Stonecrest

JCPenney • Lithonia, GA

444d

About The Position

The Salon Receptionist at JCPenney Salon plays a crucial role in enhancing the client experience by supporting the salon team and driving sales through exceptional customer service. This part-time position focuses on educating customers about salon services and products, converting retail customers into salon clients, and collaborating with salon associates to provide additional services. The role is centered around creating a welcoming environment that encourages repeat visits and fosters client relationships.

Requirements

• Passion for salon products and services.
• Strong problem-solving skills and ability to make smart decisions that drive sales and customer service.
• Ability to provide great customer service and build positive relationships.
• Proactive in finding ways to improve the customer experience.

Nice To Haves

• Experience in a retail or salon environment.
• Knowledge of hair care products and services.

Responsibilities

• Educate customers on retail product benefits and salon services.
• Drive conversion and sales by turning retail customers into salon clients.
• Assist customers by listening to their needs and offering solutions to their hair concerns.
• Collaborate with salon associates to provide additional salon services to clients.
• Maintain a positive and respectful relationship with customers and team members.

Benefits

• Medical, dental, and vision insurance (if eligible).
• Term life insurance.
• Paid vacation and holidays (if eligible).
• 401(k) with company match.
• Associate discount on JCPenney merchandise.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: General Merchandise Retailers
• Education Level: No Education Listed
• Number of Employees: 10,001+ employees