Hendrick Automotive Group-posted 2 days ago
Full-time • Entry Level
Onsite

Sells new or used vehicles at a profit to the dealership, while ensuring customer satisfaction.

  • Meets dealership sales goals.
  • Greets customer and determines make, type, and quality of vehicle desired.
  • Explains features and demonstrates operation of vehicle in showroom or on demonstration drive.
  • Suggests optional equipment for customer to purchase.
  • Computes and quotes sales price, including tax, trade-in allowance, and discount.
  • Completes paperwork accompanying vehicle sales, including but not limited to, preparing sales slip or sales contract.
  • Arranges for delivery and registration of vehicle.
  • Researches availability of models and optional equipment.
  • Engages in business development.
  • Addresses customer concerns.
  • Maintains CSI at or above Company standards
  • Maintains an organized, clean and safe work area
  • Participates in required training
  • Records all hours worked accurately in company timekeeping system
  • Follows Safeguards rules and regulations.
  • Demonstrates the Company’s Core Values
  • Complies with Company policies and procedures
  • Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
  • Other duties as assigned
  • Ability to perform each essential duty satisfactorily.
  • Valid Driver’s License
  • Intermediate knowledge of Microsoft Office products.
  • Intermediate ability to learn web applications for customer management.
  • Ability to understand and follow instructions.
  • Ability to communicate effectively with customers and company personnel.
  • The position requires regular and predictable attendance.
  • Ability to read and comprehend instructions, correspondence, and memos.
  • Ability to effectively present information in one-on-one and small group situations to customers and other employees.
  • Ability to add, subtract, multiply and divide.
  • Ability to apply common sense understanding to carry out instructions.
  • Ability to deal with standardized situations.
  • Servant Leadership
  • Teamwork through Trust & Respect
  • Integrity
  • Commitment to Customer Enthusiasm
  • Passion for Winning
  • Accountability at All Levels
  • Commitment to Continuous Improvement
  • Prior sales and/or customer service experience desired.
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