Salesperson

Hendrick Automotive Group•Charleston, SC

52d•Onsite

About The Position

Sells new or used vehicles at a profit to the dealership, while ensuring customer satisfaction. Supervisory Responsibilities: This job has no direct supervisory responsibilities. Essential Duties and Responsibilities include the following: Guide customers through the new BMW vehicle selection process with consultative selling Conduct engaging test drives that showcase BMW's performance and luxury features Build and maintain a strong customer base through exceptional service and follow-up Meet and exceed monthly sales objectives while maintaining high customer satisfaction scores Collaborate with our BMW Genius team, finance department, and service advisors to create seamless guest experiences Stay current on new BMW models, features, technology, and competitive landscape Manage customer inquiries through phone, email, and in-person interactions Participate in dealership sales events and community outreach initiatives Maintain accurate records in our CRM system and follow up on leads promptly Maintains an organized, clean and safe work area Participates in required training Records all hours worked accurately in company timekeeping system Follows Safeguards rules and regulations. Demonstrates the Company’s Core Values Complies with Company policies and procedures Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties. Other duties as assigned

Requirements

Proven sales experience or strong desire to build a career in automotive sales
Exceptional interpersonal and communication skills
Self-motivated with a competitive drive to succeed
Professional appearance and demeanor
Strong work ethic and ability to work flexible hours including evenings and weekends
Valid driver's license with clean driving record
High school diploma or equivalent
Ability to understand and follow instructions.
Ability to communicate effectively with customers and company personnel.
The position requires regular and predictable attendance.
Ability to read and comprehend instructions, correspondence, and memos.
Ability to effectively present information in one-on-one and small group situations to customers and other employees.
Ability to add, subtract, multiply and divide.
Ability to apply common sense understanding to carry out instructions.
Ability to deal with standardized situations.

Nice To Haves

Automotive sales experience, particularly with premium/luxury brands
Established customer base in the Charlotte area
Bachelor's degree
Knowledge of BMW products and brand heritage
Experience with CRM systems and sales processes
Intermediate knowledge of Microsoft Office products.
Intermediate ability to learn web applications for customer management.

Responsibilities

Guide customers through the new BMW vehicle selection process with consultative selling
Conduct engaging test drives that showcase BMW's performance and luxury features
Build and maintain a strong customer base through exceptional service and follow-up
Meet and exceed monthly sales objectives while maintaining high customer satisfaction scores
Collaborate with our BMW Genius team, finance department, and service advisors to create seamless guest experiences
Stay current on new BMW models, features, technology, and competitive landscape
Manage customer inquiries through phone, email, and in-person interactions
Participate in dealership sales events and community outreach initiatives
Maintain accurate records in our CRM system and follow up on leads promptly
Maintains an organized, clean and safe work area
Participates in required training
Records all hours worked accurately in company timekeeping system
Follows Safeguards rules and regulations.
Demonstrates the Company’s Core Values
Complies with Company policies and procedures
Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
Other duties as assigned