Salesperson

Bruce Titus Automotive Group • Olympia, WA

42d • Onsite

About The Position

Sells/leases new and used vehicles at dealership gross profit, volume, and customer satisfaction standards.

Requirements

• Valid driver's license with CLEAN driving record.
• High school diploma or general education degree (GED); or six months to one-year related experience and/or training; or equivalent combination of education and experience.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of the organization.
• Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's.
• Ability to perform these operations using units of American money and weight measurement, volume, and distance.
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
• Ability to deal with problems involving a few concrete variables in standardized situations.

Responsibilities

• Sells/leases and delivers a minimum average of 8 units per month, per 60 day rolling period.
• Approaches, greets, and offers assistance or direction to any customer who enters the dealership showroom or sales lot.
• Assists customers in selecting a vehicle by asking questions and listening carefully to their responses.
• Explains fully product performance, application, and benefits to customers.
• Describes all optional equipment available for customer purchase.
• Follows dealership procedure to obtain proper identification and authorization for customer test drives.
• Utilizes the CRM and follows up with customers accordingly.
• Exhibits high level of commitment to customer satisfaction.
• Knows and understands the federal, state, and local laws which govern retail automobile sales.
• Keeps up to date on new ways to generate business and utilizes all resources available.
• Establishes personal goals that are consistent with dealership standards of productivity, and devises a strategy to meet those goals.
• Attends product and sales training courses as requested by sales manager.
• Keeps abreast of new products, features, accessories, etc. and their benefits to customers.
• Knows and understands equity and values, and is able to explain depreciation to the customer.
• Ensures that the sales manager has an opportunity to meet each customer.
• Turns 100 percent of closed deals to finance and insurance manger, along with properly completed paperwork (insurance information, trade titles, etc.).
• Prepares sold vehicle for customer delivery prior to customer arrival.
• Delivers vehicles to customers, ensuring that the customer understand the vehicle's operating features.
• Introduces customers to service department personnel to emphasize the quality and efficiency of service repairs and maintenance available in the dealership's service department.
• Schedules first service appointment.
• Follows up on all post-delivery items, tag/title work, "we-owes", and special requests to be sure that all customer expectations are met.
• Maintains a customer follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
• Maintains a prospect development system.
• Attends sales meetings.
• Maintains professional appearance.

Benefits

• On-site training
• Medical, Dental and Vision Plan
• Paid Holidays & PTO
• Short Term Disability
• 401(k) Retirement Plan
• Life Insurance Plan
• On-going training and opportunity for growth

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED