Salesperson

Hendrick Automotive Group

1d•Onsite

About The Position

This Salesperson role at Land Rover Northlake involves selling new or used vehicles, ensuring customer satisfaction, and meeting dealership sales goals. The position requires demonstrating vehicles, explaining features, quoting prices, completing sales paperwork, and arranging delivery and registration. It also involves business development, addressing customer concerns, and maintaining customer satisfaction standards. The successful candidate will uphold the company's core values, which include Servant Leadership, Teamwork through Trust & Respect, Integrity, Commitment to Customer Enthusiasm, Passion for Winning, Accountability at All Levels, and Commitment to Continuous Improvement. Hendrick Automotive Group, with over 10,000 teammates, emphasizes valuing its people, fostering teamwork, and providing opportunities for personal growth and development.

Requirements

Ability to perform each essential duty satisfactorily
High School Diploma or GED
Valid Driver’s License
Intermediate knowledge of Microsoft Office products
Intermediate ability to learn web applications for customer management
Ability to understand and follow instructions
Ability to communicate effectively with customers and company personnel
Ability to read and comprehend instructions, correspondence, and memos
Ability to effectively present information in one-on-one and small group situations to customers and other employees
Ability to add, subtract, multiply and divide
Ability to apply common sense understanding to carry out instructions
Ability to deal with standardized situations
Regular and predictable attendance
Demonstrate the Company’s Core Values: Servant Leadership, Teamwork through Trust & Respect, Integrity, Commitment to Customer Enthusiasm, Passion for Winning, Accountability at All Levels, Commitment to Continuous Improvement

Nice To Haves

Prior sales and/or customer service experience
Up to 3 years of work experience

Responsibilities

Meets dealership sales goals
Greets customer and determines make, type, and quality of vehicle desired
Explains features and demonstrates operation of vehicle in showroom or on demonstration drive
Suggests optional equipment for customer to purchase
Computes and quotes sales price, including tax, trade-in allowance, and discount
Completes paperwork accompanying vehicle sales, including but not limited to, preparing sales slip or sales contract
Arranges for delivery and registration of vehicle
Researches availability of models and optional equipment
Engages in business development
Addresses customer concerns
Maintains CSI at or above Company standards
Maintains an organized, clean and safe work area
Participates in required training
Records all hours worked accurately in company timekeeping system
Follows Safeguards rules and regulations
Demonstrates the Company’s Core Values
Complies with Company policies and procedures
Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties
Other duties as assigned