Salesforce Travel, Transportation and Hospitality Industry Lead

Slalom-posted 3 months ago
$161,000 - $359,000/Yr
Full-time • Senior
Baltimore, MD
5,001-10,000 employees
Professional, Scientific, and Technical Services
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Slalom is seeking a senior industry leader who will be responsible for creating and owning our overall vision, strategy, prioritization, and client offerings for our Travel, Transportation & Hospitality (TTH) practice. This includes airlines, airports, hotels, cruise lines, car rental, logistics, and broader travel and mobility services. You are experienced in negotiating complex Salesforce deals, cultivating and nurturing key relationships within Slalom and Salesforce, and passionate about attracting and growing industry-specific talent. You are experienced in delivering TTH Salesforce solutions, driving sales cycles, and managing the operations of TTH practices globally. You should be recognized within the industry as a strategic thought leader with the ability to build high-performing teams and provide solution expertise specific to the industry leveraging extensive client experience in the Salesforce ecosystem.

  • Accountability for the TTH industry practice, including establishing our point of view and strategic approach to growth for the practice.
  • Driving overall growth of the Salesforce TTH practice through a combination of business development, talent management, oversight of delivery work, and thought leadership.
  • Maximizing team performance through an effective team approach that increases productivity and job satisfaction.
  • Managing engagement risk related to Salesforce TTH projects, project economics including planning and budgeting when there is an industry cloud engagement on a project.
  • Ensuring practice achieves utilization target.
  • Responsible for the profitability of the Salesforce TTH practice, achieving revenue target expectations for direct influenced sales.
  • Identifies, creates, executes, and drives the development of the most appropriate Salesforce offerings related to TTH that drive revenue and pipeline growth.
  • Provides oversight and governance of all sold and managed Salesforce TTH projects through practice leadership and establishment of best practices.
  • Drives business development with the proper information, tools, and subject matter expertise to sell engagements within their solutions and offerings.
  • Builds and develops relationship/partnership with local market teams, aligning on sales pursuits, resource capacity and capabilities, and awareness across global markets.
  • Builds and develops relationships with Salesforce TTH executives, field sales teams, and owns account planning, including key pursuits.
  • Develops and supports the creation of TTH customer case studies and industry specific content like market trends and sales enablement assets.
  • Ideates with peer industry leaders at Slalom on the best collaborative approach to scaling opportunities, growing teams, and supporting markets.
  • 5-10 years in Travel, Transportation, and Hospitality services expertise and team leadership experience in a large consulting environment.
  • Knowledge and experience in collaborating to develop of Salesforce TTH sales or delivery accelerators.
  • Previous sales, account management, delivery, and consulting experience.
  • Strong relationships with Salesforce and/or Travel, Transportation, and Hospitality clients.
  • Able to partner with clients to understand their organizational needs and recommend solutions that add value to their business.
  • Experienced and adept at aligning teams to work toward a common goal; consistently demonstrates strong people management skills.
  • Strong coaching and mentoring experience in a sales leadership capacity.
  • Excellent collaboration and team-building skills, adept at negotiating positive outcomes for clients and team members.
  • Strong process orientation coupled with an ability to work with virtual teams.
  • Experienced in building relationships with CXOs and business decision makers.
  • Skilled at leading teams through complex technology solution sales.
  • Creative and innovative; seen as a visionary in your approach.
  • Budget and project management experience.
  • Expert verbal, written communication skills, business operation skills.
  • Able to travel up to 50% if needed.
  • Meaningful time off and paid holidays.
  • Parental leave.
  • 401(k) with a match.
  • Highly subsidized health, dental, & vision coverage.
  • Adoption and fertility assistance.
  • Short/long-term disability.
  • Yearly $350 reimbursement account for well-being-related expenses.
  • Discounted home, auto, and pet insurance.
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