Salesforce Technical Lead

Capgemini•New York, NY

7d•$110,000 - $140,000

About The Position

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.Job Description:Main Responsibilities:Responsible for technical architecture, detailed design, and development on the Salesforce platform, both hands-on and as an SMEResponsible for application design and development from inception through productionDefine and drive technological architecture and roadmaps using the Salesforce.com products and best practices for development agility, performance and securityDesign, configure, code and architect large scale Salesforce.com solutions and deliver required outcomes in complex settingsWork closely with the internal teams to understand current needs, identify the desired process models and solution architectureCoach and mentor junior developers and other team members. Conduct code reviews to ensure code quality, maintainability and securityLead, facilitate and provide technical expertise and advice for the integration of the provincial digital solutionsContribute to architectural project plans, to obtain approval for detailed plans and resource estimatesAssist change initiatives in planning for technical architecture-related activities Must Have:FSC Experience is a must8+ years of experience in Salesforce configuration & Customization5+ years of extensive hands-on experience on Lightning Component, APEX, triggers etc.Knowledge on Lightning Web Component4+ years of extensive experience in Salesforce Integration. More specifically REST3+ years of exp on Salesforce Flows, process builder and workflowSalesforce Developer I certification Nice to have:Experience supporting or integrating Service Cloud contact center solutions (CTI / Omni‑Channel / agent workflows) strongly preferredSalesforce Certified Admin, Agentforce knowledgeOpenCTI integration experienceThe base compensation range for this role in the posted location is: $110,000 - $140,000/ yearly. Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law. The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction. These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity. It is not typical for candidates to be hired at or near the top of the posted compensation range. In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws. Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include: Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave Medical, dental, and vision coverage (or provincial healthcare coordination in Canada) Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada) Life and disability insurance Employee assistance programs Other benefits as provided by local policy and eligibility Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini’s discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation. Disclaimers Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact. Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Click the following link for more information on your rights as an Applicant in the United States. http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

Requirements

FSC Experience is a must
8+ years of experience in Salesforce configuration & Customization
5+ years of extensive hands-on experience on Lightning Component, APEX, triggers etc.
Knowledge on Lightning Web Component
4+ years of extensive experience in Salesforce Integration. More specifically REST
3+ years of exp on Salesforce Flows, process builder and workflow
Salesforce Developer I certification

Nice To Haves

Experience supporting or integrating Service Cloud contact center solutions (CTI / Omni‑Channel / agent workflows) strongly preferred
Salesforce Certified Admin
Agentforce knowledge
OpenCTI integration experience

Responsibilities

Responsible for technical architecture, detailed design, and development on the Salesforce platform, both hands-on and as an SME
Responsible for application design and development from inception through production
Define and drive technological architecture and roadmaps using the Salesforce.com products and best practices for development agility, performance and security
Design, configure, code and architect large scale Salesforce.com solutions and deliver required outcomes in complex settings
Work closely with the internal teams to understand current needs, identify the desired process models and solution architecture
Coach and mentor junior developers and other team members. Conduct code reviews to ensure code quality, maintainability and security
Lead, facilitate and provide technical expertise and advice for the integration of the provincial digital solutions
Contribute to architectural project plans, to obtain approval for detailed plans and resource estimates
Assist change initiatives in planning for technical architecture-related activities

Benefits

Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
Life and disability insurance
Employee assistance programs
Other benefits as provided by local policy and eligibility

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