Salesforce Technical Lead

About the position

Are you an experienced Salesforce Application Technical Lead looking to drive innovation and efficiency in application workflows? We are seeking a strategic problem solver with deep expertise in Salesforce development and support to lead our integrated work area. Reporting to the Application Manager, the Application Technical Lead serves as the primary expert in Salesforce application development, overseeing a team dedicated to optimizing workflows and enhancing system capabilities. This role requires in-depth knowledge of operational requirements, constraints, and best practices to ensure seamless application performance.

Responsibilities

• Lead and mentor the Salesforce application development and support team, ensuring technical excellence.
• Analyze and recommend application enhancements to streamline workflows and improve efficiency.
• Define build objectives, manage configuration, stabilization, and augmentation, ensuring optimal application performance.
• Collaborate with team members, business leaders, and stakeholders to align system functionalities with organizational goals.
• Ensure compliance with best practices, security protocols, and industry standards to maintain system integrity.

Requirements

• Proven leadership experience in Salesforce application development and technical support.
• Strong analytical and problem-solving skills, with the ability to optimize complex workflows.
• Expertise in Salesforce configuration, customization, and integration.
• Excellent communication and collaboration skills to align IT initiatives with business objectives.
• Must have certifications required to support Salesforce.
• Broad and/or in-depth knowledge of multiple areas of focus in application specialty areas.
• Ability to research, organize, analyze, and synthesize data to support effective decision making.
• Must be detail oriented and have a knack for probing for information.
• Ability to manage multiple and competing tasks.
• Ability to work effectively as a team player and work with people of all backgrounds, at all levels.
• Effective leadership skills and strong customer service orientation.
• Superior organizational skills.
• Strong written and verbal communications skills.
• Ability to remain calm in difficult and stressful situations.
• Strong interpersonal skills, with the ability to effectively train, support, and work collaboratively with business owners, team members, and management.
• Technical Skills required include Salesforce declarative configuration and set-up, Salesforce Apex development, Lightning Web Component Development (HTML, CSS, JavaScript), and SOQL/SQL.

Nice-to-haves

• Understanding and learning other programming languages may be necessary.
• Tooling skills include Visual Studio Code, Git/Github, Jenkins/Github Actions, Jira, and Servicenow.
• Understanding of Object Oriented Programming and standards such as REST/SOAP, JSON, YAML, oAuth/JWT and SWAGGER.
• Healthcare industry standards such as HL7 and FHIR are highly desirable.