Salesforce Support Specialist
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About The Position
The Salesforce Support Specialist is a key position on the Training and Support team, which works to provide technical support to the needs of Brilliant Corners’ various lines of work and programs. The position provides Tier 2/3 support to CRM users across our organization. Responsibilities include maintenance of Salesforce.com (SFDC) products, user management, system security, and on-going optimization efforts for existing SFDC features, third party applications, and integrations. Work is collaborative and requires coordination with Salesforce administrators, training/support specialists, analysts, and end users. To be successful in this position, candidates will bring administrative experience in Salesforce product offerings and a commitment to user satisfaction. Preferred candidates will be entrepreneurial self-starters who problem solve with creativity and curiosity.
