Salesforce Solutions Specialist

Marsh McLennan • Chicago, IL

85d • $94,000 - $188,000

About The Position

We are seeking a Salesforce Solutions Specialist to join our team, focusing on Finance and Operational functions within the Oliver Wyman ERP application. This hybrid role combines analytical expertise with project coordination skills, ensuring that business needs are identified, and projects are executed successfully. You will collaborate closely with cross-functional teams, stakeholders, and management to deliver projects on time and aligned with organizational objectives.

Requirements

• Bachelor’s degree in Business, Information Systems, Accounting, Finance, or a related field.
• 3+ years of experience in business analysis, finance systems support, or project management, preferably with ERP/Financial Management solutions like Certinia/FinancialForce, Oracle, SAP, or Workday.
• Hands-on experience supporting or implementing financial modules such as General Ledger, AP/AR, Fixed Assets, or Financial Planning.
• Proven ability to work effectively with cross-functional teams in a fast-paced, global environment.
• Strong proficiency in Microsoft Office and project collaboration tools such as Azure DevOps, Service Now, or Jira.

Nice To Haves

• Experience with Salesforce platform and PSA applications, especially within the Certinia or Salesforce ecosystem.
• Technical aptitude with cloud-based ERP/Financial applications and familiarity with data/reporting tools and dashboard creation.
• Excellent verbal and written communication skills, able to bridge business and technical audiences.
• Knowledge of Finance compliance, controls, and audit requirements in SaaS/cloud environments.
• Experience using documentation and collaboration tools like Confluence and SharePoint for requirements and change management.

Responsibilities

• Provide first-line support for ERP modules including General Ledger, Accounts Payable/Receivable, Financial Reporting, Resource Management, Project Management, Time & Expense, and Billing.
• Collaborate with Finance and operational stakeholders to gather, document, and analyze business requirements aligned with financial controls and compliance.
• Act as a liaison between Finance, HC, Technology teams, Salesforce specialists, and vendors to design configuration changes, integrations, and process automations.
• Map, evaluate, and optimize finance-related processes, championing best practices such as automated invoice processing and compliance reporting.
• Assist in project planning, coordinate cross-functional teams, and manage testing and validation of ERP system updates and new features.

Benefits

• Professional development opportunities
• Interesting work and supportive leaders
• Vibrant and inclusive culture
• Range of career opportunities
• Health and welfare benefits
• Tuition assistance
• 401K savings and other retirement programs
• Employee assistance programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees