Pierce Washington-posted 4 months ago
Full-time • Mid Level
Mill Valley, CA
11-50 employees

Founded in 2005, Pierce Washington helps clients transform their quote-to-cash process. We are creating a next-generation Total Commerce Company and will own the Total Commerce category – a fast growing segment in the tech industry. This is the place to come to if you want to work with the best, get in at the ground floor and help sustain and grow one of the best places to work. We have completed over 100 CPQ projects enabling leading enterprise companies like ADP, CDK Global, NetApp and Schneider Electric to achieve their most complex Q2C process automation goals and transform how they do business. Leveraging this expertise, our Salesforce Practice is focused on delivering Salesforce Revenue Cloud solutions to clients in the High Tech and Manufacturing industries. Come join a growing Salesforce Practice and work on fun projects with good people!

  • Design and deliver quote-to-cash (Q2C) automation solutions using the Salesforce Revenue Cloud.
  • Operate in a client-facing capacity to gather, synthesize, and translate business requirements into well-architected solutions.
  • Lead discovery workshops to gather, define, and document current and future state business processes and functional requirements.
  • Lead high-level integration discussions and design workshops and create current and future state architecture diagrams.
  • Develop robust, scalable and flexible solutions through the creation of architectural designs, prototypes, and proof-of-concepts.
  • Act as the overall solution owner during the implementation phase ensuring the project’s scope and outcomes are on track.
  • Conduct solution architecture reviews with project team members prior to design and development activities.
  • Serve as the functional lead and coach team members to implement declarative configurations and customizations.
  • Demonstrate a strong understanding of Salesforce Revenue Cloud capabilities and communicate its limitations and best practices.
  • Develop and present solution options to clients, evaluating the pros and cons of declarative configuration against code and customization.
  • Provide detailed level of effort estimates for proposed solutions.
  • Assist in interviewing candidates to hire the best consultants into our practice.
  • 6+ years of Salesforce industry experience in a consulting capacity working with the Sales Cloud and/or Service Cloud.
  • 3+ years of hands-on experience with Salesforce CPQ (required), Billing (preferred), and Experience Cloud (preferred).
  • Prior experience as a Solution Architect or similar role on 4+ quote-to-cash CPQ projects.
  • Complete understanding of data models, product/pricing master data management and standard ERP integration reference architecture.
  • Hands-on declarative configuration expertise implementing products and price books, price rules, flows, advanced approvals, discounting, quoting, invoicing, and amendment and renewal processes.
  • Working knowledge of custom development concepts such as flows, lightning components, apex, triggers and web services.
  • Excellent client-facing written and oral communications skills.
  • Bachelor’s degree in business, computer science, or engineering.
  • Experience in the High Tech or Manufacturing industries highly desired.
  • Active Salesforce certifications or ability to achieve relevant certifications upon hire within first several months.
  • Preferred Salesforce certifications: Billing Specialist Superbadge, Advanced Billing Specialist Superbadge, Sales Cloud Consultant, Service Cloud Consultant, Experience Cloud Consultant, Platform App Builder, MuleSoft Certified Developer.
  • Experienced in project management theories, practices, and methods including Agile.
  • Experienced with Visio, JIRA, Prodly, Copado, or similar tools desirable.
  • Understanding of complementary CPQ applications such as Logik.io, DigitalRoute, DocuSign CLM, Conga Contracts, Xactly, Zilliant, PROS, and Avalara Tax.
  • Competitive compensation package.
  • Health, vision, dental, life & disability insurance.
  • Flexible, collaborative work environment with a commitment to work life balance.
  • Work anywhere, with full remote and hybrid options depending on location.
  • Learn and challenge yourself in a fast-paced, growing tech company.
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