Litify-posted 4 months ago
$100,000 - $120,000/Yr
101-250 employees

Litify is built on the best-in-class Salesforce Platform, and is a disrupter in the legal space. Come join our exciting, high-growth startup! We’re seeking to bring a Solution Architect (SA) to be an integral part of our growing Professional Services organization. This is a remote role that will require occasional travel (~10%) to client sites. You will own the successful end-to-end implementation of Litify (SaaS platform built on Salesforce.com) for new customers. Also own the technical solution and implementation for any new project engagements post initial onboard; partner with a Project Manager during the process. Serve as the primary technical client facing contact during a project – know how to speak to both technical and non-technical stakeholders; be able to translate and communicate more complex/technical topics to client business stakeholders. Operate as the product expert and trusted advisor of new customers, and guide them with industry and product best practices. Travel to visit new customers on site, and lead in-person technical and business discussions with senior law firm leadership, and team members from across the organization. Gather requirements from key stakeholders, and translate them into clear, actionable technical requirements. Design, build, and implement custom applications using the declarative customization capabilities of the Salesforce Platform; partner with internal development team when needed. Be comfortable with data in/out analysis, mapping and solutions; partner with internal data migration team to complete data and file migration from legacy systems onto Litify. Partner with Litify Product, Engineering and QA teams to provide and facilitate customer feedback and pain points.

  • Own the successful end-to-end implementation of Litify for new customers
  • Own the technical solution and implementation for any new project engagements post initial onboard
  • Serve as the primary technical client facing contact during a project
  • Translate and communicate complex/technical topics to client business stakeholders
  • Operate as the product expert and trusted advisor of new customers
  • Guide customers with industry and product best practices
  • Travel to visit new customers on site and lead in-person discussions
  • Gather requirements from key stakeholders and translate them into actionable technical requirements
  • Design, build, and implement custom applications using Salesforce Platform
  • Partner with internal development team when needed
  • Conduct data in/out analysis, mapping and solutions
  • Partner with internal data migration team for data and file migration
  • Facilitate customer feedback and pain points with Litify Product, Engineering and QA teams
  • 2-5 years experience of Salesforce consulting, completing Salesforce implementations and/or managing complex projects on the Salesforce.com platform
  • Experience with Salesforce Lightning
  • Experience with Process Builder, Flows, Workflows, Approval Processes, Email Alerts, etc.
  • Good interpersonal skills, diligence, eagerness to learn, and ability to excel in a high-paced environment
  • Attention to detail and a focus on serving customers and delivering a great product
  • Resourcefulness and enjoyment in problem solving
  • Willingness to travel when needed (~10%)
  • Certified Salesforce Administrator (ADM 201) or other Salesforce certifications
  • Experience working for or with law firms or the legal industry
  • Knowledge of managed packages for Salesforce regarding CTIs/Phone System Integrations
  • Experience with E-Signature Solutions (Ex: Docusign, Assuresign, AdobeSign)
  • Experience with Document Generation and Document Management Solutions (Ex: SpringCM)
  • Experience with Marketing Integrations (Ex: Marketo, Pardot)
  • Salesforce development experience
  • Experience working at other Salesforce ISVs
  • Trailhead Ranger badge
  • Estimated pay range of $100,000-120,000
  • Bonus opportunities
  • Competitive salary based on qualifications, experience level, and skill set
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