Salesforce Solution Architect (Multi-Cloud)

Thunder

9h • Remote

About The Position

Thunder’s Solution Architect is responsible for collaborating with our
customers' technology and business stakeholders to develop a scalable Salesforce
architecture, vision, and strategy that enables best-in-class business outcomes.
As a Multi-Cloud SA, you will lead complex engagements across a variety of
commercial and enterprise customers, ensuring that multi-cloud implementations
(including Sales, Service, and Experience Clouds) meet strategic goals.
You will function as a liaison between the customer and the Thunder team,
translating customer requirements into a cohesive architecture for key customer
needs.

Requirements

• 6-10+ years of experience in Salesforce architecture and implementation within the Salesforce partner ecosystem.
• Significant hands-on solutioning experience across the Salesforce suite, specifically Sales Cloud, Service Cloud, and Experience Cloud.
• Proven ability to articulate complex technical concepts to non-technical audiences, ensuring clear alignment between business objectives and architectural delivery.
• Comprehensive knowledge of business modeling, governance, and operations for a variety of customers, including enterprise and commercial implementations.
• Demonstrated mastery of Salesforce Flow to design, build, and troubleshoot complex, scalable business logic and automated end-to-end workflows.
• Ability to map functional requirements to technical requirements and architect integrations between multiple Salesforce products.
• Proven ability to lead multiple engagements at varying stages at the same time while acting as the primary interface with offshore partners.
• Strong skills in business process mapping, documentation, and process improvement.

Nice To Haves

• Working knowledge and/or hands-on solutioning experience within Data 360, Agentforce, Tableau, and/or MuleSoft is highly preferred
• Comfortability designing the architecture of complex, high-performance Microsites and portals, with deep hands-on expertise in Custom LWR and Aura frameworks.
• Experience driving user experiences through advanced CSS customization and the development of Lightning Web Components (LWC) tailored for unique business requirements.

Responsibilities

• Solution Design: Lead the overall design and implementation for multi-cloud solutions, ensuring alignment with customer business goals.
• Stakeholder Engagement: Lead discovery workshops and engage with senior stakeholders and executives to align technical solutions with business strategies.
• Project Leadership: Oversee multiple Salesforce projects simultaneously, managing the overall health of project teams and ensuring deliverables meet defined acceptance criteria.
• Documentation: Develop high-level solution architecture and detailed design documents to aid in the understanding of existing and proposed solutions.
• Sales Partnership: Serve as a Subject Matter Expert during the sales process, partnering with business development teams for customer discovery and sales engineering to estimate the technical level of effort.
• Mentorship: Lead and mentor junior solution architects, consultants, and development teams to foster growth and adherence to industry best practices.
• Innovation: Champion the adoption of reusable architecture assets and stay updated with the latest Salesforce trends to provide thought leadership

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed