Salesforce Senior Project Manager
About The Position
Verndale is seeking a seasoned Senior Project Manager to lead a high profile Salesforce implementations as part of our growing Salesforce Practice. This is a hybrid strategic and delivery-focused role, responsible for overseeing multiple concurrent workstreams spanning Sales Cloud, Service Cloud, Agent Cloud, Marketing Cloud, and Data Cloud. You will partner with our cross-functional consulting and engineering teams to ensure seamless delivery across both discovery and execution phases. This role requires deep Salesforce program experience, an understanding of key business drivers and strong delivery leadership skills. You’ll own integrated planning, manage evolving priorities, ensure client satisfaction, and support solution adoption across complex stakeholder landscapes.
Requirements
- 7–10+ years of program or senior-level project management experience in digital transformation or CRM-focused environments.
- Strong stakeholder management experience in both business and technical contexts.
- Demonstrated success managing large-scale, cross-functional delivery teams in a matrixed organization.
- Familiarity with data integrity, governance, and Salesforce platform integrations.
- Experience delivering within Agile or hybrid Agile/Waterfall frameworks.
- Outstanding communication, conflict resolution, and organizational skills.
- Experience with tools such as Jira, Confluence, Microsoft Project, Power BI, or Smartsheet
Nice To Haves
- Prior experience in consulting or agency environments highly desirable
Responsibilities
- Lead and manage a multi-phase Salesforce program from planning through go-live and optimization, balancing discovery, implementation, and enablement simultaneously.
- Serve as the strategic and delivery point-of-contact across Verndale teams, client stakeholders, vendors, and Salesforce partners.
- Drive program governance through comprehensive project plans, risk management, change control, and stakeholder communications.
- Collaborate with Solution Consultants, Architects, and Engineers to define and deliver scalable solutions aligned with business goals and platform best practices.
- Ensure timely execution of program deliverables across multiple clouds, with accountability for budget, resourcing, and KPIs.
- Monitor and manage workstream interdependencies across Sales, Service, Agent, Marketing, and Data Cloud implementations.
- Support and facilitate data governance, integration design, and change adoption across the client enterprise.
- Champion PMO excellence, continuously refining workflows, documentation standards, and client communication strategies.
- Drive user adoption through coordination of training, support plans, and strategic communications during and after go-live.
- Lead retrospectives and track program performance to fuel continuous improvement post-launch.
Benefits
- We are a rapidly growing company that is just as scrappy and entrepreneurial today as when we were founded in 1998.
- We are relentlessly curious and enthusiastically solve our clients’ complex business problems through technology, data, and design.
- We foster a culture that enables every person in the organization to do the best work of their career.
- We offer regular training and professional development to move careers forward.
- Client and employee satisfaction are our two most important business metrics.
- We celebrate and champion diversity, equity, and inclusion.
- We offer generous paid company holidays, vacation, and paid sick time to every employee starting on day one.
- We offer top-of-the-line Health Insurance, plus monthly perks customized to meet individual employees’ needs.
- We support a healthy work/life balance.
- We are fully remote enabled and embrace the evolving definition of the workplace
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
