Salesforce Sales Engineer Nonprofit in the USA or Canada

About the position

Are you ready to join the #BestTeamEver? Our team is growing, and we're looking for a talented Sales Engineer to help lead our efforts in the nonprofit space. The Sales Engineer will support our Nonprofit practice as we help mission-driven organizations transform the way they adopt, implement, and fully leverage the Salesforce Platform to increase impact and improve constituent engagement. As a Sales Engineer, you will be responsible for supporting the Sales team in pre-sales activities.

Responsibilities

• Act as a trusted technical advisor in pre-sales engagements with nonprofit organizations.
• Seek to understand clients' challenges, programs, fundraising goals, and data needs — and translate them into effective Salesforce solutions.
• Lead client-facing conversations, including nonprofit program managers, fundraisers, IT teams, and C-level executives.
• Collaborate with internal stakeholders from the Sales, Services, and Marketing teams.
• Identify and understand project scope, requirements, and potential risks while supporting high-level architecture and level of effort estimates.
• Support creation of pre-sales deliverables, including discovery summaries, demo orgs, and solution diagrams.
• Design and deliver custom, high-impact Salesforce demonstrations tailored to nonprofit use cases.
• Manage multiple pre-sales efforts concurrently, supporting both net-new and existing clients in partnership with Account Executives.
• Engage with Salesforce.org and ISV partners to align tools and apps that meet nonprofit-specific needs.
• Contribute to responses for RFIs, RFPs, and RFQs.
• Participate in marketing initiatives such as webinars, blog posts, and events.

Requirements

• Strong experience across the Salesforce platform, including Nonprofit Cloud, Sales Cloud, Marketing Cloud, and Experience Cloud.
• Prior experience in a Sales Engineer, Solution Architect, or Salesforce implementation consultant role.
• Deep understanding or strong interest in the nonprofit sector, including fundraising, grantmaking, program delivery, volunteer engagement, and impact measurement.
• Creative problem solver with the ability to translate nonprofit needs into technical solutions.
• Experience building or demonstrating Salesforce orgs for nonprofits.
• Salesforce certifications preferred (particularly Nonprofit Cloud, Admin, and Sales Cloud).
• Exceptional communication and storytelling skills.
• Comfortable managing competing priorities in a fast-paced, mission-driven environment.
• Passion for social impact and a commitment to empowering organizations to do more good.

Nice-to-haves

• Salesforce certifications preferred (particularly Nonprofit Cloud, Admin, and Sales Cloud).